- This topic has 9 replies, 2 voices, and was last updated 4 years, 5 months ago by
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Dear support,
I’m aware of the already existing duplicates of this issue, but none of them solved my issue and while I’m waiting for my hosting service to get back to me, I’d just like to double check with you that my domain is not blacklisted on your side: physiomos.ch
Hosting company: “OVH”
thanks
Hi @cdjc,
I hope you are well today and thank you for your question.
No, your domain is not blacklisted.
Please check yourself whether your host fulfills below requirements that cause this issue.
You can try resolving the issue as described in the below pages.
https://www.artzstudio.com/2017/04/709/
https://wordpress.org/support/article/common-wordpress-errors/#connection-timed-out
Best regards,
Shufflehound teamHi,
thanks for your answer, but it still doesn’t solve it. I see many other threads of people with the same issue, including this: https://support.shufflehound.com/forums/topic/import-demo-curl-error-28/#post-54656
So apparently the issue could be on your side.
I’d kindly ask you to have a deeper look into this as it is a showstopper, blocking all website development.
All the free themes I’ve tried before this worked just fine.
Yes, we are troubleshooting the issue in detail at our side and will notify you here soon.
thanks. If it helps, the OVH IPs in question “should be” 217.182.39.251 and 91.134.248.249
Thank you for providing additional information.
you’re welcome
91.134.248.249 is the outgoing IP to be checked on your side according to OVH support
Solution for this topic
The server admin has fixed the issue so could you please try now?
it did fix it.
thanks
You are most welcome here 🙂
