I Can't use Yellow Pencil

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Home Forums Jevelin Theme I Can’t use Yellow Pencil

Viewing 11 posts - 21 through 31 (of 31 total)
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    RESOLVED Posts
  • Is it that page specific issue or happening on all pages?

    ot.tremelin
    Participant

    It’s happening on all my pages…

    I could confirm the issue on your website but I am not sure why this is happening.

     

    You can select the elements as shown in the attached screenshot.

    Attachments:
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    ot.tremelin
    Participant

    Ok, thanks for your answer, this is very strange… It’s not really to use it like this…

    Do you think with the future update of the theme, this problem will be resolve ?

     

    Not the theme but I think the future Yellow Pencil update will resolve the issue.

    ot.tremelin
    Participant

    Ok, thanks for the answer,

    Do you know when the Yellow Pencil will be update ?

    Thanks,

    No, we don’t have any information about the plugin update.

    ot.tremelin
    Participant

    Hi,

    Yellow Pencil has just been updated, but the problem persists.

    How is it possible to fix it?

    Thanks,

    It seems they have not resolved the issue in this plugin version.

     

    You can contact the plugin support or just don’t use the plugin until the issue is fixed it.

    ot.tremelin
    Participant

    Hi,

     

    Thanks, I will try to contact the plugin support. Do you know how (and where) to contact them ?

    Thanks

    You can visit their website to contact them.

Viewing 11 posts - 21 through 31 (of 31 total)