- This topic has 7 replies, 2 voices, and was last updated 9 months ago by
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Hello,
I am having two minor issues I would like to get some help with.
1.Social Media share icons on the Home page (Header) -> I would like to get rid of the G+ button, but I cannot find it on the Social Media Icons list.
2.Facebook Widget -> (see attachment)
-there is a small grey icon, but no sign of the cover image (I already changed the default image and uploaded mine)
-does not redirect to my facebook page (I just copied and pasted the URL to my fbk page, but it is like there is no link embedded. Am I doing something wrong?)
Thanks in advance for the help!
Hi there,
Could you please share a link to your website with us so we can inspect these issues further? Additionally, have you updated to the latest theme version, 4.7?
Best regards,
Shufflehound team
Hi again,
I have just updated to the latest version
Hello,
Thank you for the link; it was very helpful!
1. Please test our latest beta version provided below, where the leftover Google+ code should be completely removed:
2. We’ve just tested the Shufflehound Facebook widget, and it worked well for us. Ensure that you correctly enter your Facebook account slug in the Facebook Name option. For instance, if your page link is https://facebook.com/somepagelink, then you should enter “somepagelink” in that field.
Hope this helps! 🙂
Best regards,
Shufflehound team
Hello again,
- I will wait for the beta version 4.8.1 to be implemented, then. Thank you.
- Facebook widget still not working on my end. I tried changing the link as you suggested but appears to be broken. I am sending attached a screenshot so you can see how it appears on my site.
Please, help ^_^
Thank you in advance
Hi there,
Sure, but currently we don’t have any ETA when the next update will be launched.
About the Facebook widget it doesn’t look right. Make sure you have entered only your username as there shouldn’t be any rofile.php?id= in there.
Best regards,
Shufflehound team
Hello,
I have changed the URL to my Facebook page and entered the username as you suggested. The problem persists (see attached screenshot).
Please, help.
Thank you
Hi there,
Can you please show how your widget settings looks like?
We just tried to enter your page username “nhoabaylanguagecoach” inside the Facebook Name field and it worked fine.
We have attached a screenshot below.
Best regards,
Shufflehound team
