Jevelin Backend Option No Access

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It has come to our attention that some websites are facing challenges with demo content and premium plugin installations. We are working on a solution.

Home › Forums › Jevelin Theme › Jevelin Backend Option No Access

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  • [email protected]
    Participant

    I have purchased and uploaded the theme Jevelin and the WPBAkery Page Builder plugin to Countryside Floral & Greenhouses (wpengine.com) , a dev site, in an effort to update the site theme without bringing down the live end. However, when I go to change the header and footers, by going into the theme customization. The backend editor option is stating I do not have access to this page. Why would this be?

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    Shufflehound
    Moderator

    Hi there,

     

    It is possible that one of the plugins that give our theme options isn’t installed and therefore shows a 404 page.

     

    Please check if the Redux Framework plugin is installed and activated.

     

    Best regards,

    Shufflehound team

    [email protected]
    Participant

    Thank you for the help, it was not activated. Everything is working now.

     

    Truly,

    Nora Strittmatter

    Shufflehound
    Moderator

    We are glad that it worked! 🙂

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