Jevelin Backend Option No Access

Home › Forums › Jevelin Theme › Jevelin Backend Option No Access

Home › Forums › Jevelin Theme › Jevelin Backend Option No Access

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    NOT RESOLVED Posts

  • [email protected]
    Participant

    I have purchased and uploaded the theme Jevelin and the WPBAkery Page Builder plugin to Countryside Floral & Greenhouses (wpengine.com) , a dev site, in an effort to update the site theme without bringing down the live end. However, when I go to change the header and footers, by going into the theme customization. The backend editor option is stating I do not have access to this page. Why would this be?

    Attachments:
    You must be logged in to view attached files.

    Shufflehound
    Moderator

    Hi there,

     

    It is possible that one of the plugins that give our theme options isn’t installed and therefore shows a 404 page.

     

    Please check if the Redux Framework plugin is installed and activated.

     

    Best regards,

    Shufflehound team

    [email protected]
    Participant

    Thank you for the help, it was not activated. Everything is working now.

     

    Truly,

    Nora Strittmatter

    Shufflehound
    Moderator

    We are glad that it worked! 🙂

  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)