It has come to our attention that some websites are facing challenges with demo content and premium plugin installations. We are working on a solution.
I have purchased and uploaded the theme Jevelin and the WPBAkery Page Builder plugin to Countryside Floral & Greenhouses (wpengine.com) , a dev site, in an effort to update the site theme without bringing down the live end. However, when I go to change the header and footers, by going into the theme customization. The backend editor option is stating I do not have access to this page. Why would this be?