- This topic has 7 replies, 2 voices, and was last updated 3 years, 10 months ago by
.
Hi, i’m sending the questions again for the third time.
Jevelins logo is now gone on the monitor view. But if you see it on a mobile, you can see a white square under my companys logo.
see attThanks for you help! 🙂
You can see all posts here:
https://support.shufflehound.com/forums/topic/logo-footer/#post-62705Hi @epgup,
I hope you are well today and thank you for your question.
I don’t see the issue on your website as shown in the attached screenshots.
Could you please share the screenshot of the issue and try clearing your browser cache or using a different browser?
Best regards,
Shufflehound teamHi again!
Im sending you a new print.
You can also see it on the costumize page on you desktop as well.I don’t see it on the desktop and mobile.
Which browser are you using?
Could you please test it clearing your browser cache or using a different browser?
Hi again!
Weird! Im using Safari and chrome.
Have cleaned everything. The broken image is still there.
🙁I have tested it on safari and chrome but still didn’t see it.
Could you please test it on a different system?
Have tested!
Still there. 🙁
Please edit the footer widget on your website as shown in the attached screenshot and make sure that you have not added any image in its option.
If it still displays for you then would you mind if I log in to your site and do quick troubleshooting? If this is ok then could you please temporarily create an admin user account and share me the account login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able to see it)”?
