Mobile menu remains onscreen after click on section link

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Home Forums Jevelin Theme Mobile menu remains onscreen after click on section link

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  • Hi there,

     

    This is a follow up from THIS thread as it seems that my problem has a different cause.

    We have a few links to sections on our home page (jillmurphys.nl) that work splendidly on the desktop version. On mobile (Phone and tablet alike) the mobile navigation menu stays on the screen after one of the section links (which are ‘reseveren’ and both submenu’s to ‘Contact’) is tapped.

    Would be great if we could do something about that!

    Hi @mwille,

     

    I hope you are well today and thank you for your question.

     

    Could you please share me your site URL where it’s happening so that i can troubleshoot it?

     

    Best regards,
    Shufflehound team

    Hi,

     

    That would be http://jillmurphys.nl/

    The links that are affected are in my first post 🙂

     

    It seems this is happening because you are using internal page links.

     

    Could you please try using the custom plugin solution shared in the following topic?

     

    https://support.shufflehound.com/forums/topic/hide-mobile-menu-on-click/#post-5380

    That didn’t work quite right. Menu still remains and now if you manualy close it the menu icon stays an ‘X’ even though the menu is gone.

    Also no wthe menu closes if you click a empty menu item (# link) that has sub items.

    I’ll leave the plugin active for a little bit so you can see for yourself.

    Would you mind if i log in to your site and do some troubleshooting? If this is ok then could you please share me your site log in details privately by adding them in the box having text “Click here to share private content. Only you and forum moderators will bee able see it.”?

    Sure, go right ahead. I’ll be out in a minute but will try to answer any questions you might have on my mobile.

     

     

    I logged in to your site but can’t access http://jillmurphys.nl/wp-admin/plugin-editor.php so i will troubleshoot it on my test site and will let you know ASAP.

    mwille
    Participant

    Superb, thanks!

    Solution for this topic

    Please try using the attached modified custom plugin and delete the existing plugin used on your site.

     

    I have also  notified the theme developer about this so that it will be fixed.

    Attachments:
    You must be logged in to view attached files.

    mwille
    Participant

    Seems to work perfectly with that plugin installed!

    Do I need to remove the plugin once the theme gets updated and fixed?

     

    Thanks a lot for your help!

    You are most welcome here 🙂

     

    Yes you can remove the plugin when the issue will be fixed in the theme.

    The issue is fixed in the below latest version of theme so please update your theme.

     


    Please login to access this file

     

    You can update it by either deleting existing theme and then install latest theme version of it or use the following plugin to update the theme.

     

    https://wordpress.org/plugins/easy-theme-and-plugin-upgrades/

     

    After activating the above plugin just install the downloaded theme on your site.

     

    You won’t lose your site content after updating the theme but for safer side you can take backup of your site before updating the theme.

    mwille
    Participant

    Hi there,

     

    I’ve updated the theme (through the backend updates section, update was there already) and I’m sorry to say I still need the Colorlib plugin activated to make the mobile menu disappear after a click..

    I logged in to your site and confirmed it only works when the menu contains short URL like #reserveren but not when full URL is used like http://jillmurphys.nl/#reserveren

    I have notified the theme developer about it so that it will be fixed in the future version of theme.

    mwille
    Participant

    Thanks!

Viewing 17 posts - 1 through 17 (of 17 total)