Need refund for a purchase

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  • rifad
    Participant

    Hello dear,

    We would like to inform you one thing that we have purchased one of your theme twice unknowingly. So we just need only one theme. So we need to get the amount refunded from your end.

    Will share the purchase key in “Private information field” we purchased as second.

    Kindly look into this matter and make the refund as soon as possible.

     

    *Emergency request*.

     

    Thank you,
    Regards.

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    Shufflehound
    Moderator

    Hi there,

     

    In this case, you will need to create a refund request through ThemeForest, as we cannot initiate it from our side.

     

    Best regards,

    Shufflehound Team

    rifad
    Participant

    HELLO,

    How can we get the refund link from the themeforest, could you please guide me to get?

     

     

     

     

    THANK YOU

    Shufflehound
    Moderator

    Hi there,

     

    Sure, here you can create a new refund request.

     

    Best regards,

    Shufflehound team

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