New update issue

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Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    RESOLVED Posts

  • marion
    Participant

    Hi,

    Following last theme update, every visual elements is broken on my website on back office AND front (upadte made with ftp)

     

     

     

    Kind regards,

     

    Shufflehound
    Moderator

    Hi there,

     

    Please try updating using this plugin.

    Let us know if that works.

     

    Best regards,

    Shufflehound

    marion
    Participant

    Can’t add new extension in wp admin…

    Shufflehound
    Moderator

    Did you downloaded theme files from ThemeForest?

    This looks like FTP related issue, because we can’t replicate it in our servers.

     

    marion
    Participant

    Yes i upload from themeforest account, “instable wordpress files” and put all files in my ftp, like the other times.

    Shufflehound
    Moderator

    Can you send us a login data to support at shufflehound dot com?

    In that way we could faster resolve this issue.

    Shufflehound
    Moderator

    We updated your page using this plugin and everything works just fine.

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Viewing 7 posts - 1 through 7 (of 7 total)