Phone/email links in header are causing home page to reload once clicked & stick

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Home › Forums › Jevelin Theme › Phone/email links in header are causing home page to reload once clicked & stick

Viewing 8 posts - 1 through 8 (of 8 total)
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  • Flan9004
    Participant

    Hi there,

     

    Phone/email links in header are causing home page to reload once clicked & stick. They work in terms of functionality but the fact the home page reloads and sticks isn’t good for UX.

     

    +1 (619) 764 6006

     

    [email protected]

     

    Thanks

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    Shufflehound Support
    Moderator

    Hi @Flan9004,

     

    I hope you are well today and thank you for your question.

     

    Could you please share me your site URL where it’s happening so that I can troubleshoot it?

     

    Best regards,
    Shufflehound team

    Flan9004
    Participant

    http://www.mavrikinvesting.com

     

    It’s on the top right header you will see the contact info and business hours and location

     

    Thanks

    Shufflehound Support
    Moderator

    Could you please update the theme to the below latest version?

     


    Please login to access this file

    And also please try temporary disabling Page Loader in the theme settings.

    Flan9004
    Participant

    Hi There,

     

    I’m having issues installing the theme you send me and also the updated version I got through email notification.

     

    Any suggestions?

     

    Thanks

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    Shufflehound Support
    Moderator

    This is happening because you are doing it wrong.

     

    Please update the theme as described in the below pages.

     

    https://support.shufflehound.com/updating-theme/

    https://support.shufflehound.com/how-to-fix-the-theme-is-missing-the-style-css-stylesheet/

    Flan9004
    Participant

    Thanks,

     

    I updated the theme but upon the update I’m having issues with png images now having a white background. Would you happen to know the issue?

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    Shufflehound Support
    Moderator

    It seems happening because of a3-lazy-load plugin that you are using on your site so please try disabling it or try adding the following CSS code in the Custom CSS code option of your theme on the below path.

     

    Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code

     

    #page-container img.lazy-hidden {
    background: transparent;
}
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Viewing 8 posts - 1 through 8 (of 8 total)