we’re facing a problem with random posts while sharing them to Facebook.
For most of the posts it’s fine, but then we had this problem with 3 recent posts (with no difference in how they were pblished into WordPress).
The posts are:
Right now if you try to share any of these 3, the links will work fine but they will display a random image from other posts + a “not found” status / title to the Facebook post. Screenshots of the problem provided.
It doesn’t matter if i share then by directly pasting the URL’s into Facebook or if i use the “F” sharing link in the Social Media bar inside a post page.
I thought it could be related to some problem with the user “Tatiane Franco” but older posts from her work just fine.
I am providing you access to admin panel but please be careful since the website is on production now.
Obs.: Gillion version currently in use is a special one you once provided to me because i’ve found out a bug related to the carousel and sticky posts. I made no updates since then because i’m not sure the issue is already fixed in newer versions. It’s description says it’s 1.0.10 version.
I hope you are well today and thank you for your question.
Please test it clearing facebook cache from https://developers.facebook.com/tools/debug/
Also i can see you are using Yoast SEO plugin on your site so please define image for facebook as described in the following pages.
Hi, thanks for the help.
I’ll have the person responsible for Yeost check the links you have provided.
I tested one of the URL’s on the Facebook tool, is that the “cache clearing” you asked me to do? Results are on the print.
Basically it says its missing some FB properties, but what i can’t really understand is why is it returning a real 404 error, only for Facebook.
I am also experiencing problems with you Social Share functionality. If I click on a product and then try to Share on Facebook or other Social Media, it selects completely random images and product descriptions. The name of the product seems to be correct but images and text are incorrect.
Do you have a solution of this?
@acuranoosa Have you tried using the solution posted in my below reply?
If it doesn’t work for you then to help us keep support thread separates could you please create your own thread for your question instead of replying on others thread as it makes the thread messy and hard to read.
If you want to you can also add reference of this thread in your newly created thread.
We would be more than happy to help you on your new thread.