Product images not clickable

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  • Author
    RESOLVED Posts

  • savethecat
    Participant

    Hi.. at some point in the last week or so, product images & links to product pages stopped working (as in, the images and links are no longer clickable).

    No changes have been made to files or CSS, all plugins are up to date and caches have been cleared. Whats curious is that in page preview mode, the links work for most but not all.

    example pages:

    https://savethecat.com/classes-and-coaching

    https://savethecat.com/classes

    These pages were built using the included Woo Product module within the page builder. I even added a new product to a new page and got the same behaviour. The site is now running WP 5.5 but this behaviour preceded that update.

    I created an admin account for you, details in the private field.

    Thanks.

    Shufflehound Support
    Moderator

    Hi @savethecat,

     

    Sorry to hear about the problem you are having.

     

    This can be your child theme issue used on your site so to confirm it just temporarily use the Jevelin theme on your site. If everything works fine then it’s your site child theme issue.

     

    Best regards,
    Shufflehound team

    savethecat
    Participant

    You can close this ticket.

    Shufflehound
    Moderator

    Sure, thank you for letting us know! 🙂

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