- This topic has 9 replies, 2 voices, and was last updated 5 months, 3 weeks ago by
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Hello,
It says there is a redux plugin update available. I tried updating and I’m getting an error and “download failed”. I tried on the dashboard > updates page, and also on the appearance > installed plugins page. Both times it failed to update. Any ideas?
Thanks,
Derek
Hi there,
Can you please let us know which version of the Redux plugin you currently have?
Best regards,
Shufflehound Team
I have 4.4.7. – It says 4.4.8 is available.
Hello!
It looks like the issue is connected to your WordPress setup, since plugin updates are managed directly through WordPress, and there’s not much we can do to alter that process. We’ve also successfully updated to version 4.4.8 without any issues.
Also you can always update it manually. Just download the ZIP file from here and install it yourself.
Best regards,
Shufflehound Team
I was able to manually update it. Thanks.
You are welcome! 🙂
Really getting frustrated now! You reply to this ticket since I don’t need help but won’t reply to my open ticket from 17 days ago? – “Bold Font Not Working”
Sorry for that, we are working on it.
Still no solutions or real answers. PLEASE HELP ME! Fonts not working is a MAJOR ISSUE and you’ve offered no solutions, except to reach out to my hosting? About fonts missing from your theme after upgrading to redux? They won’t even know what I’m talking about. PLEASE provide real support for this MAJOR issue with your theme. I’ve been waiting over half a month for you to give me a solution!
We are trying to help! We have answered to the separate topic.
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