Titlebar Background Image is deleted

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  • Author
    RESOLVED Posts

  • luklab
    Participant

    Hi Staff,

    I am working in pagesettings / titlebar, I insert an image in “Titlebar Background Image”, save and everything works fine. When I make any other changes and save, the image I placed in “Titlebar Background Image” is deleted.

    Jevelin Version 5.1.2

    Can you check it out please?

    Thanks!

    Shufflehound
    Moderator

    Hi there,

     

    We will test it. Can you please let us know if you are using Unyson framework or Redux framework? (in activate plugin list)

     

    Best regards,

    Shufflehound team

    luklab
    Participant

    Redux is activated but the pages are built with Unyson.

    Luca

    Shufflehound
    Moderator

    Ok, then we need to know one more thing to test it.

    Did you migrated to Redux framework settings? You can see the status when opening “Admin sidebar > Jevelin > Framework Upgrade”

     

    Best regards,

    Shufflehound team

    • This reply was modified 2 years, 4 months ago by Shufflehound.
    • This reply was modified 2 years, 4 months ago by Shufflehound.

    luklab
    Participant

    See the attachment.

    Luca

    Attachments:
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    Shufflehound
    Moderator

    Yes, we can confirm it. We are not sure why it is happening, but we added it to the next theme update bug list.

    luklab
    Participant

    Ok, thanks!

    Luca

    Shufflehound
    Moderator

    Thank you for letting us know, we will let you know when the fix will be ready.

    luklab
    Participant

    Hi Staff,

    the problem of displaying the “Titlebar Background Image” is still there.
    It’s frustrating, every time the page is saved, you have to insert the “Titlebar Background Image” because it gets deleted.

    I ask for your help, thank you

    The theme is updated to 5.2.2

    Shufflehound
    Moderator

    Sorry for that.

     

    If you could share a login data to your website dashboard, we could debug it further and try some fixes for your websites.

    luklab
    Participant

    Thank you, here are the access data.
    You can try with the ESTATE page
    Hava a good job!

    • This reply was modified 2 years, 2 months ago by luklab.

    Shufflehound
    Moderator

    The issue should be fixed, can you please confirm that?

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    The issue should be fixed, can you please confirm that?

     

    Best regards,

    Shufflehound team

    luklab
    Participant

    Now everything works fine, you have been very kind.

    Thank you and have a good WE!

    Luca

    Shufflehound
    Moderator

    We are glad that it worked! 🙂

     

    This fix will be included in the next theme update.

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