Unable to add menu item to Header menu

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Home Forums Gillion Theme Unable to add menu item to Header menu

Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
    RESOLVED Posts
  • julien
    Participant

    Hello there,

     

    When I’m adding some items to Header Menu location, the site crash at wp_head() function and print all the Custom CSS of the theme.

     

    Can’t figure out how to deal with it… Can you help me please ?

     

    http://unefleuretuncafe.preprod.hannibal.ag/

     

    Thank you,

    Have a nice day,

     

     

    Hi @julien,

     

    Sorry to hear of the problem you are having.

     

    Not sure why you are facing this issue but to resolve it please delete the theme on your site and reintsall it.

     

    If you can’t access your site admin area then you can delete the theme from WordPress directory /wp-content/themes/gillion using FTP or cPanel File Manager.

     

    Best regards,
    Shufflehound team

    julien
    Participant

    Hello,

     

    It was on a fresh install…

    I made it again without success.

     

    The point is : I can’t use FTP for some security reasons.

     

    So I’m installing required plugins manually.

     

    Mega Menu seems not to be required but I think it is.

     

    I search for a link to download it manually in the source code but nothing…

     

    Please help me,

     

     

    Do you mean you have deleted and reinstalled the theme on your site?

     

    Is the issue occurring without activating any plugin or is it only occurring on activating any specific plugin?

    julien
    Participant

    Yes I did,

     

    It appears when Header menu location contain one or more item…

    Would you mind if i log in to your site and do some troubleshooting? If this is ok then could you please share me your site log in details privately by adding them in the box having text “Click here to share private content. Only you and forum moderators will bee able see it.”?

    julien
    Participant

    Yes ok no problems!

    Thank you for sharing the site details.

     

    Could you please activate the compatible Unyson extensions on your site as shown in the attached screenshot?

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    julien
    Participant

    No,

     

    As I said you previously :

    The point is : I can’t use FTP for some security reasons.

    So I’m installing required plugins manually.

    Thank you,

    Then you should contact your web host as we can’t install these extensions without it.

    julien
    Participant

    That’s a security reason as I said. Everything is in SFTP there.

     

    So I bought a product that absolutely need an FTP to work but nothing mention it on the buying page ?

     

    You can’t send me extensions files ?

    Solution for this topic

    No nothing like that is requirement.

     

    The extensions are remotely installed by Unyson plugin so we don’t have their files.

     

    Could you please just add the following code in the wp-config.php file of your WordPress install?

     

    define('FS_METHOD', 'direct');

    julien
    Participant

    Wow

     

    Thank you, this is working and I learnt something,

     

    This is resolved!

    You are most welcome here 🙂

Viewing 14 posts - 1 through 14 (of 14 total)