WP Bakery Backend not working

Home Forums Jevelin Theme WP Bakery Backend not working

Home Forums Jevelin Theme WP Bakery Backend not working

Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
    RESOLVED Posts
  • henryfiasko
    Participant

    Hi,
    I downloaded Jevelin Version 5.2.2 trying to create a page with
    WP Bakery Version 6.8.0 on WordPress 5.8.3.

    Unfortunately it seems that i cant edit pages in WP Bakery Backend.
    Only the Edit Button (pencil) does not work in backend.

    No problems on frontend.

    I already checked the role manager settings.

    Is there anything else i could try?

    Thanks

    Attachments:
    You must be logged in to view attached files.

    Shufflehound
    Moderator

    Hi there,

     

    Can you please take a look on browser console window and let us know what you can see there, when the pencil isn’t working.

     

    Best regards,

    Shufflehound team

    henryfiasko
    Participant

    Hi, this it what the console says.

    (the second image)

     

    • This reply was modified 3 months, 4 weeks ago by henryfiasko.
    • This reply was modified 3 months, 4 weeks ago by henryfiasko.
    Attachments:
    You must be logged in to view attached files.

    Shufflehound
    Moderator

    Would it be possible to access your website dashboard? We can offer to debug this issue for you

    henryfiasko
    Participant

    yes, how can i send you the login data?

     

    Shufflehound
    Moderator

    You can enter it in the private information field

    henryfiasko
    Participant

    Ok thanks, would be very helpful!

    henryfiasko
    Participant

    Edit

    Shufflehound
    Moderator

    Thank you, we could access your website, but at the moment we tested both backend and frontend editors and it was working fine. We could add and edit all elements (screenshot below)

    Attachments:
    You must be logged in to view attached files.

    henryfiasko
    Participant

    Hi, when i try to edit pages it works fine in the beginning.

    After switching to a diffrent page it somehow stops working.

    No more editing in the backend.

     

    Shufflehound
    Moderator

    Which browser are you using? Might be due to browser or browser extensions related issue

    henryfiasko
    Participant

    im using firefox

    henryfiasko
    Participant

    seems that it works on chrome.

    Bye bye firefox I guess?

    Shufflehound
    Moderator

    Firefox browser could be less supported as most of the developers are using Chrome, so in this case it might be better to use Chrome

Viewing 14 posts - 1 through 14 (of 14 total)