- This topic has 5 replies, 2 voices, and was last updated 6 years, 8 months ago by
.
hello,
when I try to install WPBakery Page Builder plugin my website broked
ERROR
<h1>This page isn’t working</h1>
domain.com is currently unable to handle this request.
<div id=”error-information-popup-container”>
<div id=”error-information-popup”>
<div id=”error-information-popup-box”>
<div id=”error-information-popup-content”>
<div class=”error-code”>HTTP ERROR 500</div>
</div>
</div>
</div>
</div>Hi @bhupi29,
I hope you are well today and thank you for your question.
Please make sure you are using latest version of PHP on your server by referring the information provided in the following pages.
https://www.wikihow.com/Check-PHP-Version
http://php.net/supported-versions.phpIf you are using outdated version of PHP on your site then please update it to the latest version by contacting your web host.
You can resolve the 500 internal server error as described in the following page.
http://freewptp.com/fix-wordpress-issue-internal-server-error/
Best regards,
Shufflehound teammy php version is 7.2.15
Ok
Have you tried resolving the 500 internal server error as described in the following page?
http://freewptp.com/fix-wordpress-issue-internal-server-error/
Yes i test all this things but still facing same issue
Would you mind if I log in to your site and do some troubleshooting? If this is ok then could you please temporary share me your site admin log in details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able see it)”?
