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Viewing 14 posts - 1 through 14 (of 14 total)
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  • bike-innovations
    Participant

    Hi,

    we’ve migrated to another domain. I thought I’ve provided you the new link already in the private information field. Anyway please find it here:

    https://dev.bike-innovations.de/

    Kind Regards
    Simon

    bike-innovations
    Participant

    Please close the ticket. We’ve generated a new SVG logo and this one is working perfectly fine 🙂

    Thanks and kind Regards
    Simon

    bike-innovations
    Participant

    Hi,

    I’ve tried it from a totally different laptop which wasn’t accessing the website at all.
    I even migrated the website to another domain and all caches were cleared but it’s still the same behaviour.

    I just recognized the version number of the two theme files which you’ve uploaded 7 & 18 days ago is the same (5.14.5).
    The ZIP files have the exact same size in MB and Bytes.
    Maybe you uploaded the old version of the theme? 🙂

    Kind Regards
    Simon

    bike-innovations
    Participant

    Hi,

    you already have the access to our site as you guys worked on the ticket “Questions about Gallery and some bugs?”.

    Kind Regards
    Simon
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    bike-innovations
    Participant

    Hi,

    I’ve just installed the newer version, but unfortunately the behaviour is the same.
    I’ve selected one image in the upload section and it automatically removes all other images.

    Kind Regards
    Simon

    bike-innovations
    Participant

    Hi support team,

    this is the link to the site:

    Home – Portfolio – bike-innovations Development

     

    Thanks and kind regards

    Simon

    bike-innovations
    Participant

    Hi,

    thanks, I’ve installed the new version of the theme and I can confirm there are now options to re-order images and removal of single images is working fine as well.

    The only thing what I observed, when uploading a new image it will remove all existing images which were already in place. This is not a big problem as all images can be selected again and then re-ordered, it’s just some inconvenience.
    Maybe you can consider this is in one of the next releases 🙂

    Thanks a lot for your support!!

    Kind Regards
    Simon

    bike-innovations
    Participant

    Hi,

    ok, understood.

    Can you provide us an offer what would it cost to get the search results adjusted with custom template or CSS changes by you?

    Thanks and kind Regards
    Simon

    bike-innovations
    Participant

    Hi support,

    great, thanks a lot, this is exactly how we want it 🙂

    One last question before you can close the ticket:

    In the custom CSS code and in the social media icons section of the theme settings, you’ve selected the “icon-heart” as icon to be displayed.
    But how did you manage to get the strava icon displayed?

    Thanks and kind Regards
    Simon

    in reply to: Social Media Icons

    bike-innovations
    Participant

    Hi,

    thanks, I’ve updated the permissions of your user account.

    Kind Regards
    Simon

    bike-innovations
    Participant

    Hi,

    1. The order should be “Instagram”, “Facebook”, “YouTube”, “Strava”
    2. Yes the Icon should be visible in the top header social icons.

    Permissions have been adjusted.

    Could you let us know which custom CSS code you added and where?

    We want to be prepared for future updates in case the custom CSS code gets lost or so 🙂

    Thanks an kind regards
    Simon

    in reply to: Social Media Icons

    bike-innovations
    Participant

    Hi,

    thanks, login details have been provided in “private information field”

    2. Yes, this portfolio page has been removed in the meanwhile, most likely this can be marked as solved when you confirmed and fixed bug from question 1 🙂

    3. Yes, we’re asking about the image format 🙂

    4. Do you already know when a new version with this feature will be released?

    Thanks and kind Regards

    Simon

    bike-innovations
    Participant

    Hi Support team,

    Questions 5 & 6 have been clarified in the meanwhile.

    But we’d really need some feedback about the project / portoflio gallery questions (1 – 3).

    Thanks and kind Regards
    Simon

    bike-innovations
    Participant

    Hi,
    thanks a lot for your fast reply, this really helped a lot.
    We’re getting used to your Theme 🙂

    Kind Regards
    Simon

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Viewing 14 posts - 1 through 14 (of 14 total)