Forum Replies Created
Hello!
Since I have recurring security problems with the website, I am handing over the maintenance of it to a specialist. My client wants him to install a second hidden version of the website, where in the future all updates will be tested first, so that the publicly visible website will not be affected in case an update does not work and leads to a crash. Could you give me a free license key for this? It’s not another customer project/website for which I would of course be happy to buy a new license, but just a non-visible backup on which updates can be tested in the future to prevent further problems. Would this be possible?
Thanks, ConsaMy webhoster transferred the website to a new servergeneration with e newer php-version. Unfortunately, things still aren’t working.
Could you please check it?1. On the homepage there is 1 section with “What SoulHome course participants experience”. There are 2 Facebook videos embedded here. when you click on it, the videos just disappear. What is wrong there?
2. In Safari the parallax sections with the text above the images don’t work anymore, in Chrome its ok. Thats a problem too.
Then I have the following questions:
3.I deleted the “one-click demo import plugin a few months ago, with the result that the page crashed. Why am I not allowed to delete it?
4. Currently there is no shop- can I delete woocommerce? Since the incidence with the one-click-import-demo-plugin I am a bit paranoid…
5. Do I have to buy WP-Bakery for an update to make the site run safely?
6. I had to remove IThemes Security Plugin because it caused the site to break down. Have you heard from other users about problems regarding Jevelin & Ithemes Security?
I hope you can help me – I am really desperate now!
Thank you so much, Conny
I just discovered the error. I will use a backup and update the theme once more. My hosting provider will update the servers tomorrow because at the moment they use an old php-version. Could the old php-version be the reason for the missing videos and all this troubles?
Thanks Conny
I could update the theme, but the videos still are not working. Visitors see the placeholder image, and if they klick it, it just disappears. No video is shown. I tried to use the FB copy link and the FB embed code, neither is working.
Could you please take a look at it?
Is the token-key the Item-ID?
Hello!
I know that I am still using the old theme – please read my message above. I updated the envato-Plugin, created a Token on Envato, and regarding to you the theme should be updated automatically if I do this:
“Updating themes can be done automatically using Envato Market Plugin (included in our recommended plugin list under Appearance > Install Plugins) and entering necessary data or manually by uploading ZIP file.”
Please answer my questions above.
What am I doing wrong?
Thanks, Conny
Hello!
I updated the envato-Plugin and created a token but there appears no list with the purchased items and the older version is still installed. Whats wrong? Can you please check it why this didn’t work? I f I update it manually, is it with “Add new theme?”
Do you need the token-key?
Thanks, Conny
Hello!
This is an exaple; if I look for “true self”, the search shows normal Blogposts and, if you scroll down, weird code…
https://gabriellacsanadi.com/?s=true+self
Thank you, Conny
Hello!
Thank you for your fast reply 🙂
Conny
