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It has come to our attention that some websites are facing challenges with demo content and premium plugin installations. We are working on a solution.

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Viewing 20 posts - 1 through 20 (of 22 total)
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  • iarla
    Participant

    Hi,

     

    That’s perfect, thanks.

     

    Iarla

    in reply to: Adding custom icons

    iarla
    Participant

    Hi,

    Thanks for getting back to me.

     

    I need to use icons provided to me by a graphic designer, is there no way of uploading my own icons, even by adding custom css/php?

     

    Thanks,

    Iarla

    in reply to: Adding custom icons

    iarla
    Participant

    Yep, that’s all working now. Thanks very much for all the help.

    iarla
    Participant

    Hi,

     

    1. The new logo height css is perfect, thank you.

    2. In the Jevelin > Customize settings and WPBakery Header Builder settings the header background color is set to #ffffff, but it is still fully transparent on the mobile site. I would like to change it to solid white.

     

    Thanks,

    Iarla

    iarla
    Participant

    That’s perfect, thanks very much for the help.

    iarla
    Participant

    Hi,

     

    Your account should be set to administrator now, please let me know if there are any other issues.

     

    Thanks,

    Iarla

    iarla
    Participant

    Hi,

     

    Thanks for the reply.

    The “Contact Footer” page in footers has minimal content so is perfect for testing, I’ve created a duplicate that you can use for trying fixes. The link is attached.

     

    It’s the 3 icons on the right (LinkedIn, Phone, Email), they are inline but don’t respond to changing their alignment through responsiveness settings or any css that I’ve tried.

     

    Thank you,

    Iarla

    iarla
    Participant

    Hi,

     

    Thanks for getting back to me.

    I’ve attached the log in details below, so you can access the website’s WP dashboard.

    If custom CSS is needed, where is it added?

     

    Let me know if you need any other details,

    Thanks,

    Iarla

    iarla
    Participant

    Hello,

     

    The mobile allignment option now works on the emulator and on an actual mobile device.

    My above issue about centering icons when they’re inline elements remains present however.

     

    Thanks,

    Iarla

    iarla
    Participant

    Hello,

     

    I have had some success with solving the above issues, so for the sake of clarity I will just place all of the current issues in one place, here in this message. You can ignore the previous messages since your last reply.

     

    1. The responsiveness options in the WPBakery Header builder have no effect. Changing header height and logo size in responsiveness don’t affect anything on mobile or desktop, and no settings in Jevelin > Header change anything either. In order to change the logo size on desktop I need to change the actual size of the image, which is fine but then I have no way of having a different size for mobile.

     

    2. The background of the header on mobile is transparent (just shows the page body color), and no settings I have tried affect it. I currently have it set to #ffffff and fully opaque on both WPBakery Header builder and Jevelin > Header but it still just displays the page body color.

     

    Please let me know if you need any other info to solve this, thank you very much for your ongoing support with the issue.

    iarla
    Participant

    One other issue I have found, changing the dropdown color worked fine but the background color for the actual header on mobile is wrong. On mobile, the background for the header is just whatever the page body color is.

     

    In the Jevelin > Styling > Heading settings I have Header Background Color as white and fully opaque. I have attached screenshots of the result.

    Attachments:
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    iarla
    Participant

    Hi,

     

    I’ve tried that now, and it works fine when changing my desktop screen to emulate a phone, but it doesn’t work when I try to load it on an actual mobile device.

    I’ve attached screenshots of both views.

     

    Also, when an icon is an inline element the only way to change it’s alignment is by changing the text align field of the row it’s in. This is fine, however there’s no way to change that alignmnent for mobile, and adding a css class that changes the text align on mobile doesn’t do anything, even with !important after it. I have also added screenshots of my settings and css for this.

     

    Thank you,

    Iarla

    Attachments:
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    iarla
    Participant

    There is also no way to change the logo size in the Header Builder, other than just changing the header height which I don’t want to do. Changing the size of the actual image file has a very weird effect.

    Is the image file has a height of more than 180px, it appears very large, but as soon as the height drops to 180px it becomes tiny. I have attached images to show the effect.

    Because of these to problems, I am unable to change the size of the logo.

    • This reply was modified 2 months ago by iarla.
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    iarla
    Participant

    Hi,

    That worked fine for the background colour, thanks.

     

    The settings for the header in Jevelin > Header don’t seem to do anything. No setting I change has any effect on the desktop or mobile, even after saving and waiting a bit before checking.

    The only way to affect the header at all seems to be using the WPBakery header builder, and as I mentioned at the start, the responsiveness settings for haeder icon size have no effect, as I am unable to change the logo size on mobile.

     

    Is WPBakery overriding everything in the Jevelin > Header settings working as intended? The way changing settings for this works seems very unclear.

     

    Thank you,

    Iarla

    iarla
    Participant

    Hi,

     

    Thanks for getting back to me.

    Is this Beta version a stable build?

     

    Thanks,

    Iarla

    iarla
    Participant

    Hi,

     

    1. I’m looking for the drop down menu background to be same as the header’s, white. Right now it’s black/dark grey.
    2. The border I was referring to was a line extending past the header, but that seems to have fixed itself now that I’ve checked
    3. The header settings worked great, thank you.

     

    Would  you also be able to tell me where the css for the header is edited, so I can add my own custom css in future, instead of having to contact support and get them to do it every time?

     

    Thanks very much,

    Iarla

    iarla
    Participant

    Hi, thanks for getting back.

     

    I had changed the link and forgot to update this thread, apologies. All the info is now attached to this message.

     

    Thanks,

    Iarla

    iarla
    Participant

    I would rather not give out admin status, here is an editor account. I believe you should be able to view the header page then, if not please let me know. Also if not, can you give me some troubleshooting steps I can take myself in the mean time. Thanks

    iarla
    Participant

    No, I have used a temporary work-around of duplicating the entire row. One version is centered, and one is not. One is disabled on desktop and the other is disabled on mobile, so it gives the illusion of being responsive.

    As you can imagine this can only be a temporary solution as it introduces unnecessary compexity and any changes to the icons/text must be done twice.

    The problem is that there is no field/option to add a css class (or alternatively change aligment on mobile for icons)

    Screenshot:

    iarla
    Participant

    I am using the WPBakery Icon element

Viewing 20 posts - 1 through 20 (of 22 total)