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  • jburleson
    Participant

    I just have a persistent button/notice at the top of the dashboard or admin that says

    Important notice: You have an outdated version of WPBakery Page Builder Design Options. It is required to review and save it.

     

    When I click the button to review and save it says I am not allowed

    jburleson
    Participant

    yes

    jburleson
    Participant

    Just did this. Deactivated and deleted and then installed as you recommended. However, I still get the same popup and error message

    jburleson
    Participant

    I did not get the error when switching to the Twenty Nineteen theme. It allowed me to click the button but once I tried to review and save it it gave me this error

     
    <div class=”vc_atm-message error”>

    Design Options could not be saved. Error: ‘//www.collegetransitions.com/wp-content/plugins/js_composer/assets/lib/bower/bootstrap3/less/responsive-utilities.less?v=6.1’ wasn’t found (429)

    </div>

    jburleson
    Participant

    I tried all of these and I am still having this issue

    jburleson
    Participant

    Will this be fixed via a new theme update or some other way?

    jburleson
    Participant

    Here is the last error log file with WP Engine if this helps

     

    <span class=”date”>[Mon Mar 16 16:42:53.604937 2020]</span> <span class=”severity”>[php7:error]</span> <span class=”client_ip”>[pid 4890]</span> [client 65.112.42.18:62910] PHP Fatal error: Uncaught Error: Class ‘Jevelin_Schema’ not found in /nas/content/live/edutransitions/wp-content/themes/jevelin/content.php:307\nStack trace:\n#0 /nas/content/live/edutransitions/wp-includes/template.php(724): require()\n#1 /nas/content/live/edutransitions/wp-includes/template.php(671): load_template(‘/nas/content/li…’, false)\n#2 /nas/content/live/edutransitions/wp-includes/general-template.php(168): locate_template(Array, true, false)\n#3 /nas/content/live/edutransitions/wp-content/themes/jevelin/framework-customizations/extensions/shortcodes/shortcodes/blog-posts/views/view.php(211): get_template_part(‘content’)\n#4 /nas/content/live/edutransitions/wp-content/plugins/unyson/framework/helpers/general.php(745): require(‘/nas/content/li…’)\n#5 /nas/content/live/edutransitions/wp-content/plugins/unyson/framework/extensions/shortcodes/includes/class-fw-shortcode.php(226): fw_render_view(‘/nas/content/li…’, NULL)\n#6 /nas/content/live/edutransitions/wp-content/plugins/unyson/framework/extensions/shortcodes/includes in /nas/content/live/edutransitions/wp-content/themes/jevelin/content.php on line 307, referer: https://www.collegetransitions.com/wp-admin/post.php?post=9104&action=edit&wpb_vc_js_status=true&classic-editor

    jburleson
    Participant

    This is a new critical error log I received

    Error Details
    =============
    An error of type E_ERROR was caused in line 13 of the file /nas/content/live/<wbr />edutransitions/wp-content/<wbr />themes/jevelin/content.php. Error message: Uncaught Error: Class ‘Jevelin_Schema’ not found in /nas/content/live/<wbr />edutransitions/wp-content/<wbr />themes/jevelin/content.php:13
    Stack trace:
    #0 /nas/content/live/<wbr />edutransitions/wp-includes/<wbr />template.php(724): require()
    #1 /nas/content/live/<wbr />edutransitions/wp-includes/<wbr />template.php(671): load_template(‘/nas/content/<wbr />li…’, false)
    #2 /nas/content/live/<wbr />edutransitions/wp-includes/<wbr />general-template.php(168): locate_template(Array, true, false)
    #3 /nas/content/live/<wbr />edutransitions/wp-content/<wbr />themes/jevelin/framework-<wbr />customizations/extensions/<wbr />shortcodes/shortcodes/blog-<wbr />posts/views/view.php(211): get_template_part(‘content’)
    #4 /nas/content/live/<wbr />edutransitions/wp-content/<wbr />plugins/unyson/framework/<wbr />helpers/general.php(745): require(‘/nas/content/li…’)
    #5 /nas/content/live/<wbr />edutransitions/wp-content/<wbr />plugins/unyson/framework/<wbr />extensions/shortcodes/<wbr />includes/class-fw-shortcode.<wbr />php(226): fw_render_view(‘/nas/content/<wbr />li…’, NULL)
    #6 /nas/content/live/<wbr />edutransitions/wp-content/<wbr />plugins/unyson/framework/<wbr />extensions/shortcodes/<wbr />includes/

    • This reply was modified 4 years, 1 month ago by jburleson.

    jburleson
    Participant

    Hi there. I am not using the child theme when I updated it last night. I updated it using Envato/Themeforest plugin. Did that pull in a bad version of the theme?

     

    It messed up the site so bad I had to revert the site to a backup so I’m on an older version again. How can I update the theme so I don’t get all these php errors? I’ve tried to update the last 4 versions of the theme and they all fail and I have to revert.

    jburleson
    Participant

    I was able to change the theme and change & save the menu. Once switching back to Jevelin it refuses to save. How can I solve this? Is it a database or permissions issue like you discovered on another user’s site in a previous thread? I already contacted my host (WpEngine) and they told me it was theme related.

     

    In the meantime, is there a way to hard code the menu in place so my visitors don’t leave or get frustrated?

    • This reply was modified 5 years ago by jburleson.

    jburleson
    Participant

    I also attempted to disable all plugins and then assign the menu but the results were the same. When I tried to assign it as you screenshotted, it let me select but then failed to save.

     

    I can give you access to help troubleshoot if that would help.

    jburleson
    Participant

    Yes. Whenever I select any menu location for any menu, it let’s me update and save but then the radio boxes revert back to unselected.

     

    Maybe it’s a database issue or permission problem? Also when I try doing the same thing through the live preview or Themes > Customize oprion, it saces the menu in the preview but when I close the preview window the menu still disappears and my logos and colors/styles revert to defaults.

    • This reply was modified 5 years ago by jburleson.

    jburleson
    Participant

    These are the only items I have under page attributes

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Viewing 13 posts - 1 through 13 (of 13 total)