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Viewing 16 posts - 1 through 16 (of 16 total)
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  • laknil
    Participant

    Why haven’t you told that before?

    laknil
    Participant

    Hi,
    you actually should very much mention that, especially if you are offering plugins (any products) with limited functionality. As you just said: To use premium pictures or other functions we need to activate (buy) the plugin.. That would be the fair way to communicate it to the customers prior purchase.

     

    Anyway, that’s the smallest issue. Your support hasn’t answered my email with the money back-request since the 16th June!!!!  I had database error issues and wasted days to reinstall…
    I wouldn’t like to risk it again and waste more time.

    laknil
    Participant

    Sorry, but your previous answer “You can use pictures from object gallery without plugin activation” wasn’t quite correct.

    Where do you mention on the sales side, that the plugins come with a basic functionality?

     

    Where can I find the New Element Editor you’re advertising on themeforest? https://themeforest.net/item/jevelin-multipurpose-premium-responsive-wordpress-theme/14728833

     

    Regards, Ildiko

    laknil
    Participant

    Thank you for having a look. Yes, I said I managed to change the setting which was modified by the new imported template.

    By the way, how can I replace a template, please?

    If I just download another one as I did, two templates get downloaded under each other. The new doesn’t overwrite the previously downloaded?

    Thank you.

    in reply to: Theme doesn't publish

    laknil
    Participant

    I couldn’t find out how to change the demo content. When I click to download another one in demo import, it says “Import has finished” but no change happens on the site.

    in reply to: Theme doesn't publish

    laknil
    Participant

    Hi again lol

    I think it would be still better if you took a look.
    It seems two different templates got mixed on the page:(

    Thank you

    in reply to: Theme doesn't publish

    laknil
    Participant

    Thank you, I’ve modified the setting.

     

    It was originally on home page, just downloaded another template which has overwritten this setting, wasn’t done by me…

    I have just too many technical difficulties with it  from the very beginnings.

    I have contacted your support yesterday.

    Thanks again.

    Ildiko

    in reply to: Theme doesn't publish

    laknil
    Participant

    Well, some objects I can, and in case of objects where a size has to be chosen a window pops up that activation is required.

    Regards, Ildiko

    laknil
    Participant

    Regards the Unyson extensions, I’ve acknowledged not to install Brizy, but I really do miss a real visual builder where I immediately can see how it will look, not just after updating.

     

    I still and again have a problem after downloading the demo (after 3rd re-installation and two database issues): There is the home page with the Startup demo which I am editing and only the blog part of it appears on the site. (I give you the domain in private)

     

    Can I please just quit and get my money back?

    We could save so much time for each other.

     

    in reply to: Theme doesn't publish

    laknil
    Participant

    Ok, I try it again. I have reinstalled wp, uploaded Jevelin. Didn’t download Brizy this time (a bit confusing as it appears as part of Unyson while we shouldn’t use it). And what about the other extensions of Unyson? We shouldn’t touch them either?

    …..

    I have installed Startup demo again.

    These error messages came up:

    [WARNING] Failed to import product_visibility exclude-from-catalog
    [WARNING] Failed to import product_visibility exclude-from-search
    [WARNING] Failed to import product_type external
    [WARNING] Failed to import product_visibility featured
    [WARNING] Failed to import product_type grouped
    [WARNING] Failed to import product_visibility outofstock
    [WARNING] Failed to import product_visibility rated-1
    [WARNING] Failed to import product_visibility rated-2
    [WARNING] Failed to import product_visibility rated-3
    [WARNING] Failed to import product_visibility rated-4
    [WARNING] Failed to import product_visibility rated-5
    [WARNING] Failed to import product_type simple
    [WARNING] Failed to import product_type variable
    <div class=”notice notice-warning”>

    The demo import has finished, but there were some import errors.
    More details about the errors can be found in this log file

    </div>
     

     

    What does that all mean?

    Sorry, but it doesn’t seem to be a seamless thing. I would like to quit please.

    Kind regards, Ildiko

     

    in reply to: Theme doesn't publish

    laknil
    Participant

    I give it a go again for the third time with uninstalling and reinstalling…

    in reply to: Theme doesn't publish

    laknil
    Participant

    Ok. Anyway, interesting as it seems to come with Unyson as a part of it.

    in reply to: Theme doesn't publish

    laknil
    Participant

    Hi,

     

    again the same issue: database error when I download your demo content.

    “Error establishing a database connection”

    I don’t have time for that, have already spent days on uninstalling and rebuilding everything.

    I would like to have my money paid back.

     

    Kind regards, Ildiko

    laknil
    Participant

    I have uninstalled wp at my host, deleted database and started installing everything from new again.
    I hope it will not happen again if I download a template, because I can’t fix it and don’t think it has to be competence of an end-user.

    Thanks, Ildiko

    laknil
    Participant

    Thank you for your answer.
    It seems I can’t chose and upload a picture from object library because plugin activation is required.

    Is that correct?

    Regards, Ildiko

    laknil
    Participant

    Solution for this topic

    My apologies, now I see, I haven’t downloaded the extensions to Unyson…

    All fixed, sorry 🙂

    Ildiko

Viewing 16 posts - 1 through 16 (of 16 total)