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Exactly this was the problem. My hosting provider has solved it. Thank you very much for your support.
Luis arango
Thank you very much, the problem has been solved.
Luis Arango
Investigating a little, I found this diagnosis in the tool https://mxtoolbox.com relative to the site https://shufflehound.com/. I don’t know if this information can contribute to find the solution to the problem. Nor do I know if this information is reliable, but reports that the site https://shufflehound.com/ returns an error 503 to be accessed. I attach the image of the diagnosis.
Regards,
Luis Arango
I must also mention that I deactivated all plugins, except the “one click import” and the Wp-Bakery, and it didn’t solve the problem either.
Thank you
Luis Arango
Using the “Legacy demo installation method”, I get the same error, see attached image. I’m working with WAMP localhost with the latest version of PHP 7.3.1 with the right parameters. I have reinstalled WordPress, I have version 5.1. I have reinstalled the JEVELIN theme. I tried to do the manual import, but I can’t find the files in the JEVELIN folder.
I see in the support forum that several recent users, have the same problem.
I’m working for a very important client, who has selected this theme for its proper style, presentation and design.
Please urge me a solution.
Thank you for your prompt assistance.
Luis Arango
