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  • Meredith
    Participant

    Thank you so much. That works and i learnt something 🙂

     

    in reply to: Icons don't show

    Meredith
    Participant

    Hi. It works fine on home page. But not if you type another page like this: vedanta.org.au/vsm

     

    Did what you suggested and still getting tiny squares. See image.

     

    Regards,

    Meredith

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    in reply to: Icons don't show

    Meredith
    Participant
    in reply to: Icons don't show

    Meredith
    Participant

    Solution for this topic

    Ignore this question. Found the answer. Thanks

    Meredith
    Participant

    Many thanks.

    Meredith
    Participant

    Solution for this topic

    OMG! It worked. Sorry for the trouble. I deactivated all plugins and only activated the necessary ones. So must have been a conflicting plugin.

    Thanks for your paience.

    Meredith
    Participant

    Are you able to do any troubleshooting? This ____ is driving me mad.

     

    Meredith
    Participant

    My host says that the site is now working on PHP 7.3 however I’m still getting error 504 when I try to import demo theme.

     

    Meredith
    Participant

    I’ve been communicating back and forth with my domain host ‘Crazydomains’ for the last day. And as their name suggests, it’s been CRAZY!

    This was my last communication to their message:

    Dear Crazy,
    This is completely unsatisfactory. We are now going around in circles….
    <div>
    <div>How can Crazy Domains possibly provide WordPress hosting when it only goes up to PHP 7.2. WordPress needs PHP version 7.3 or greater (see attached screenshot).
    <div>Is it time for me to look for a new host?</div>
    <div>Regards,</div>
    <div>Meredith</div>
    </div>
    <div></div>
    </div>
    <div>
    <div>
    <div class=”AppleOriginalContents”>

    <div>On 28 Jun 2019, at 1:45 pm, Crazy Domains <[email protected]> wrote:</div>
    <div>
    <div class=””>
    <div class=””>- Please type your reply above this line -</div>
    <p class=””>Hello Meredith,</p>
    <p class=””>Good Day!</p>
    <p class=””>Based on the error you have provided, the error is from the theme itself and we suggest you to contact the theme developers.<br class=”” />Even though we transfer you to WordPress Hosting, it will not work still and WordPress Hosting’s PHP version is only up to 7.2.</p>
    <p class=””>Regards,</p>
    <p class=””>Evan V</p>

    </div>
    </div>

    </div>
    </div>
    </div>

    Meredith
    Participant

    This is getting crazy!

     

    Here is a message from my host:

    In this regard, it might because the version of the Jevelin theme is not compatible with the default PHP settings on the server. To go about this, kindly contact your Theme provider again and ask for a lower version of the theme and try to install it again.

     

    Me: REALLY ??!!

     

    I asked: Before I contact my theme provider is it possible to upgrade the default PHP settings on the server?

    Their reply:

    As checked, the PHP limitations has been modified already. By any chance, will you be able to get the minimum requirements of the Theme.

     

    Hope this all makes sense.

    Regards,

    Meredith

    Meredith
    Participant

    Ok so what do I need to do now? I tried importing again but it still doesn’t work
    I’d like to import the attached Demo. If you are able to do this from your end I’d be very grateful.

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    Meredith
    Participant

    That would be awesome. Thank you.

    Meredith
    Participant

    Have contacted host and they replied with the following message:

    <div>
    <div class=””>
    <p class=””>Please be advised that we have further checked the case with our System Support team and they have confirmed that it is not a hosting-side issue. We suggest that you contact the Theme provider and verify this further.</p>

    </div>
    </div>

    Have tried importing again and still get the same message. Will now try your weblinks, although I’m tempted to ask for a refund.

    Meredith
    Participant

    Hi.

    Thanks for your reply. Have the latest version of PHP and am using the latest version of the theme.

    Regards

    Meredith

     

     

Viewing 14 posts - 1 through 14 (of 14 total)