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Viewing 20 posts - 3,441 through 3,460 (of 3,697 total)
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  • Shufflehound
    Moderator

    Nice to hear that and thank you for letting us know that. 🙂

    Shufflehound
    Moderator

    We are happy to announce that this issue is fixed and you can download it here:

     


    Please login to access this file

    Shufflehound
    Moderator

    Sorry for that.

    There was another issue before (when saving didn’t work at all), which is now fixed and we were worried that it came back.

     

    With temporary solution we mean that at the moment we don’t have a better fix for this issue, but we are working on it to fix it completely.

    Shufflehound
    Moderator

    At the moment we have an issues with this, but we made a little fix for this – after saving once you can go to the homepage or any other page and then hit reload again and it should apply latest settings. This is a temporary solution and we will try to fix this completely.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Sorry to hear that, but this fix is working for us.

    Can you give us your login data so we can test it? (you can send it to our email, available at the bottom of page).

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Thank you for reporting this issue.

    Let us know if in iPhone browser everything works as it should.

     

    Best regards,
    Shufflehound team

    in reply to: Moble Display Issue

    Shufflehound
    Moderator

    Hi there,

     

    Yes, after hiding copyright text you can insert your own under Copyright Text input block.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    This issue should be fixed in latest theme version available in Themeforest.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    At the moment we don’t have a built in feature for this, but you can use plugin like this for this feature.

     

    Best regards,

    Shufflehound team

    in reply to: Order by Visits

    Shufflehound
    Moderator

    We are glad, that this issue is fixed. 🙂

    Shufflehound
    Moderator

    Hi there,

     

    Yes, for this feature it would be better to use Contact Form 7 plugin, you can download it here. Works great and have many customization options.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    It is hard to say what could be the issue, because it is working to us.

    Can you give us a login data to your website? (our email can be found at the bottom of the page) and we will take a look.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Can you give us your website access date so we can take a look (our email can be found in the bottom of the page)? Because at the moment it is working fine for us.

    Shufflehound
    Moderator

    Glad we could help. 🙂

    in reply to: Page Loader issue

    Shufflehound
    Moderator

    Hi there,

     

    Please test our latest theme version available to download in ThemeForest and let us know if the issue is fixed.

     

    Best regards,

    Shufflehound team

    in reply to: Page Loader issue

    Shufflehound
    Moderator

    Let us know if the issue if fixed.

    Shufflehound
    Moderator

    We don’t write full email address because of the bot issue.

    At is @ and dot is .

    Anyway we just emailed you to your support account email address.

     

    Update: Solved by email support. Issues was outdated theme version, when Google Maps API key option wasn’t available.

    Shufflehound
    Moderator

    Please download and test our latest beta version bellow.

    After updating theme please go to the theme settings or customize (depending on which of them you used last) and press save.


    Please login to access this file

    Shufflehound
    Moderator

    Hi there,

     

    Sorry to hear this.

    Our theme has backup option built-in under Tools > Backup, which you can use till this issue is resolved.

     

    We will test your steps to reproduce this issue and update this topic for any news.

     

    Update: This looks like a plugin related issue, we are now working to fix it.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Yes, our email is support at shufflehound dot com.

Viewing 20 posts - 3,441 through 3,460 (of 3,697 total)