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Viewing 20 posts - 2,701 through 2,720 (of 26,111 total)
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  • Yes, that also works fine for me.

     

    Could you please test it using a different browser and deactivating all of your browser extensions?

    Glad it is working fine for you now!

     

    If I can be of any assistance please don’t hesitate to ask.

     

    Have a fantastic day!

    in reply to: Customisation ?

    To help us keep the support thread separates could you please create a new thread for each of your other questions instead of asking them in your single thread as it makes the thread messy and hard to read.

     

    If you want to you can also add a reference to this thread in your newly created thread.

     

    We would be more than happy to help you with your new thread.

    in reply to: Bookmark function

    Would you mind if I log in to your site and do quick troubleshooting? If this is ok then could you please temporarily create an admin user account and share the account login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able to see it)”?

     

    Alternatively, you can use the below plugins and grant me limited temporary login access to your website.

     

    https://wordpress.org/plugins/temporary-login-without-password/
    https://wordpress.org/plugins/controlled-admin-access/

    in reply to: Settings changes

    Could you please share the page URL from your site where it is not working so that I can troubleshoot it?

     

    Also, It’s English forum and most of the members including me here only understand English language so it would be better if you post on the forum in English.

     

    If you don’t know English then you can translate your statements in English using the following Google translator and then add here the translated English text.

     

    https://translate.google.co.in/

    This can be due to plugin conflict on your site so please try temporarily deactivating all plugins except Unyson, Redux framework and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.

     

    Also, would you mind if I log in to your site and do quick troubleshooting? If this is ok then could you please temporarily create an admin user account and share the account login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able to see it)”?

    I logged into your website and saw it is working fine for me as shown in the attached screenshot.

     

    Please advise.

    Attachments:
    You must be logged in to view attached files.

    Hi @kengjoran,

     

    I hope you are well today and thank you for your question.

     

    1. Font of the blog snippets on the homepage (under Must Read). We are using a custom font, so I have tried putting in a custom css to use the font on the snippet but I can’t even find the right css to change.

    2. The hover link colour: I have changed all the link colours in theme panel but I am still getting a blue link hover colour, this is also under Must Read items on the homepage

    You can try changing it using the Yellow Pencil editor as described on the below page.

     

    https://support.shufflehound.com/how-to-change-almost-any-element/

     

    3. Homepage layout settings in theme panel: I have tried all of them, clicked update but the homepage looks the same with all settings. I want full width with no side panel on the homepage, but it just won’t work.

    You can change it by editing the page using the WPBakery page builder and change the page columns.

     

    4. Category and other blog pages: is there a way to make the featured images all display at the same size, or do we have to resize all the featured images before uploading?

    Please try regenerating thumbnails on your site using the below plugin.

     

    https://wordpress.org/plugins/force-regenerate-thumbnails/

     

    Best regards,
    Shufflehound team

    in reply to: Settings changes

    I logged into your website to test it and it worked fine for me as shown in the attached screenshot.

     

    Could you please test it clearing your browser cache?

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    in reply to: Bookmark function

    Hi @tiagopess,

     

    I hope you are well today and thank you for your question.

     

    Could you please try enabling the One Page Navigation option in the theme settings as shown in the attached screenshot?

     

    Best regards,
    Shufflehound team

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    Hi @asg,

     

    I hope you are well today and thank you for your question.

     

    I logged into your sharted website and it works fine for me as shown in the attached screenshot.

     

    Please advise.

     

    Best regards,
    Shufflehound team

    Attachments:
    You must be logged in to view attached files.

    Then would you mind if I log in to your site and do quick troubleshooting? If this is ok then could you please temporarily create an admin user account and share the account login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able to see it)”?

    Hi @nicok67,

     

    I hope you are well today and thank you for your question.

     

    I have tested it on my test site and it’s working fine for me using the latest version of the Jevelin theme,

     

    Please make sure that you are using the below latest version of the theme.

     

    Could you please share the page URL from your site where it is not working so that I can troubleshoot it?

     

    Best regards,
    Shufflehound team

    Hi objal,

     

    I hope you are well today and thank you for your question.

     

    I could confirm the issue on my test site, therefore, I notified the theme developer about this so that it will be fixed.

     

    The issue will be fixed ASAP.

     

    Best regards,
    Shufflehound team

    Hi Inna,

     

    I hope you are well today and thank you for your question.

     

    Could you please share the page URL from your site where the background image is displaying so that I can help you?

     

    Best regards,
    Shufflehound team

    Thank you for sharing the site credentials but it seems you missed sharing the website URL so could you please share it?

    You are most welcome here 🙂

     

    Sure, we will consider implementing your suggestions.

     

    Have a fantastic day!

    Yes, please try deactivating the “WP Editor” plugin.

    And then my last question: is there any code that would change the column padding for the entire website, instead of doing it per individual column?

    You can achieve it by adding the following CSS code in the Custom CSS code option of your theme on the below path.

     

    Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code

     

    @media (max-width: 767px){
    #content .elementor-column-wrap {
        padding: 10px;
    }
    }
Viewing 20 posts - 2,701 through 2,720 (of 26,111 total)