Forum Replies Created
Glad to hear it 🙂
Hi Joe,
I hope you are well today and thank you for your question.
You can try achieving this by creating your home page using wpbakery page builder and using its elements.
Best regards,
Shufflehound teamHi William,
Sorry to hear about the problem you are having.
Could you please tell me which plugins you have updated?
This can be due to plugin conflict on your site so please try temporarily deactivating all plugins except Unyson plugin and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.
Best regards,
Shufflehound teamI hope you are well today and thank you for your questions.
Hi, how can I reduce the contact form spacing between fields, there’s just too much space and I was hoping this can be changed. I’m running Local by Flywheel as my WordPress server so I will keep my computer running for while if you’d like to take a look at it: e22ccf229132.ngrok.io
Your shared website is not accessible and displays an error message “Tunnel e22ccf229132.ngrok.io not found”.
You can try achieving this using the Yellow Pencil editor as described in the below page.
https://support.shufflehound.com/how-to-change-almost-any-element/
One more question… Is it possible to place a contact form in revolution slider in such way that the form will interact the text from the slider
I am not sure what you mean by interacting with the text from the slider so could you please describe it a bit more?
and also so that the form can move bellow the slider when viewed from mobile device?
Yes, you can achieve it using its responsive options as described on the below pages.
https://support.stylemixthemes.com/revolution-slider-responsive-settings
https://www.themepunch.com/slider-revolution/responsive-settings/
Best regards,
Shufflehound teamHi @ot.tremelin,
I hope you are well today and thank you for your question.
Please note that you are using the WPbakery page builder plugin bundled with the theme therefore you are not direct customer of that plugin and cannot update that plugin until you purchase it.
Please find more information about it on the following page.
We update the plugin with every new theme version. In this case, you can just delete old plugin version and reinstall latest plugin version bundled with the theme from Appearance -> Install Plugins
Best regards,
Shufflehound team@Tihi123 It seems you are facing a different issue so to help us keep support thread separates could you please create your own thread for your question instead of posting a reply on others thread as it makes the thread messy and hard to read.
If you want to you can also add a reference to this thread in your newly created thread.
We would be more than happy to help you with your new thread.
Hi Leonardo,
I hope you are well today and thank you for your question.
If you have not purchased slider revolution plugin and using the plugin bundled with the theme then you are not direct customer of that plugin so can not activate that plugin.
Please see more information about this on the following pages.
https://www.themepunch.com/faq/purchase-code-registration-faqs/#1447194367831-7941a825-85b2
https://www.themepunch.com/faq/update-to-5-0-via-ftp/
To use the plugin you don’t need purchase code, you can just install and activate the plugin from Appearance -> Install Plugins
Best regards,
Shufflehound teamIt’s the revolution slider that doesn’t work properly on mobile. It doesn’t show correctly and you can not scroll down.
Please make sure that you have created it in such a way that it displays correctly on mobile. You can use its responsive options as described on the below pages.
https://support.stylemixthemes.com/revolution-slider-responsive-settings
https://www.themepunch.com/slider-revolution/responsive-settings/
Regarding the slider mobile scroll issue, please try using the solution shared in the below topic to resolve it.
https://support.shufflehound.com/forums/topic/mobile-version-doesnt-scroll-down/#post-63567
The “Blog Post Basic” element displays excerpt of the post therefore the embedded content won’t display.
I have created a feature request so that the option will be developed in the future version of the theme to display the content of the post.
Hi @Stahly,
I hope you are well today and thank you for your question.
I visited your website and saw the below error message in the browser console.
Instagram Feed: It looks like YOUR network has been temporary banned because of too many requests. See https://github.com/jsanahuja/jquery.instagramFeed/issues/25
Please resolve the above error to make it work.
Best regards,
Shufflehound teamYou are most welcome here 🙂
Solution for this topic
Hi @Josin,
I hope you are well today and thank you for your question.
You can change it from the theme settings as shown in the attached screenshots.
Best regards,
Shufflehound teamI need a staging or development website with the latest version of the theme so that I can troubleshoot the issue and resolve it.
The slider is working fine on your website http://www.cliklab.com/ as shown in the attached screenshot and it seems you have not updated the theme on your website http://www.safdry.cliklab.com/ so please update it.
Hi @jkloptosky,
I hope you are well today and thank you for your question.
Please test it clearing your browser cache.
If the issue still persists then please contact the cache plugin support to resolve it.
Best regards,
Shufflehound teamYou are most welcome here 🙂
Hi @gilanli89,
Sorry to hear about the problem you are having.
Please make sure that you are using the below latest version of the jevelin theme and latest version of Slider Revolution plugin on your website.
If you are still facing the issue then could you please share your site URL where it’s happening so that I can troubleshoot it?
Best regards,
Shufflehound teamThe recent theme update didn’t overwrite or change the settings.
Are you using any custom code on your website to achieve something?
I need to troubleshoot the issues one by one on your website to resolve it.
Do you have a staging or development website where I can troubleshoot it?
If yes then please reproduce the issue on your staging or development website and share me its URL.
I visited your shared page and the twitter content is loading for me as shown in the attached screenshot.
Is the issue resolved now?
If not then please test it using a different browser.
You are most welcome here 🙂
