Forum Replies Created
Hi @esmatthies,
I hope you are well today and thank you for your question.
Would you mind if I log in to your site and do quick troubleshooting? If this is ok then could you please temporarily create an admin user account and share the account login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able to see it)”?
Best regards,
Shufflehound teamHi @nicolaivarney,
I hope you are well today and thank you for your question.
Do you mean the side menu as displayed on the below demo website?
https://gillion.shufflehound.com/
You can display the side menu by configuring it as shown in the attached screenshots.
Best regards,
Shufflehound teamYou are most welcome here 🙂
You are most welcome here 🙂
Solution for this topic
You can try resolving it by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
.elementor-location-header + div#content-wrapper { padding: 60px 0px; margin: 0 auto; } @media (min-width: 1250px){ .elementor-location-header + div#content-wrapper { max-width: 1200px!important; min-width: 1200px!important; width: 1200px!important; } } @media (min-width: 992px){ .elementor-location-header + div#content-wrapper { width: 970px!important; } } @media (min-width: 768px){ .elementor-location-header + div#content-wrapper { width: 750px!important; } }Hi @nicolaivarney,
I hope you are well today and thanks for posting here.
I have tested it on my test site and it’s working fine for me using the latest version of the Gillion theme and WooCommerce version 5.3.0Â as displayed in the attached screenshot.
Could you please make sure that you are using the below latest version of the theme?
Best regards,
Shufflehound teamSolution for this topic
This is happening because of the below custom CSS code that you have added to your website using the Yellow Pencil editor so please remove it to resolve the issue.
#services { height: 471px; padding-bottom: 60px !important; }Hi @academys,
Sorry to hear about the problem you are having.
Instagram again changed something that caused this functionality to break.
We tried to fix it, but at the moment looks like this functionality needs to be rewritten Or we will search for a different Instagram plugin.
In the meanwhile, you can use any other Instagram plugin such as https://wordpress.org/plugins/spotlight-social-photo-feeds/
Best regards,
Shufflehound teamI hope you are well today and thank you for your question.
I have tested it on my test site and it’s working fine for me using the latest version of the Jevelin theme as displayed in the attached screenshot.
Please make sure that you have either activated the Redux or Unyson plugins on your website.
If you are still facing the issue then would you mind if I log in to your site and do quick troubleshooting? If this is ok then could you please temporarily create an admin user account and share the account login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able to see it)”?
Best regards,
Shufflehound teamCould you please share the page URL from your site where the image is displaying so that I can help you?
Would you mind if I log in to your site and do quick troubleshooting? If this is ok then could you please temporarily create an admin user account and share the account login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able to see it)”?
You are most welcome here 🙂
Awesome great to see you got that resolved.
Please advise if you have more questions.
Have a fantastic day!
Could you please make sure that the boxed layout is set in the theme settings as shown in the attached screenshot?
Hi @alohi,
I hope you are well today and thank you for your question.
You can try using the below solutions to remove it.
https://ampforwp.com/tutorials/article/how-to-remove-comments-are-close-button/
Best regards,
Shufflehound teamSolution for this topic
Hi @dhumshan,
I hope you are well today and thank you for your question.
You can use elementor for some pages and Wpbakery for other pages but can’t use both on the same page.
Best regards,
Shufflehound teamHi @actualissas,
I hope you are well today and thank you for your question.
I visited your shared website and saw the logo is changed on it as shown in the attached screenshot.
Have you managed to change it?
Best regards,
Shufflehound teamTo help us keep the support thread separates could you please create a new thread for each of your other questions instead of asking them in your single thread as it makes the thread messy and hard to read.
If you want to you can also add a reference to this thread in your newly created thread.
We would be more than happy to help you with your new thread.
Hi Alex,
I hope you are well today and thank you for your question.
You can create it by editing the page and configuring its Page Settings as shown in the attached screenshots.
Best regards,
Shufflehound teamThis can be your browser specific issue so please try using a different browser and deactivating the browser exensions.
