Forum Replies Created
You are most welcome here 🙂
You can change the logo from the header builder as shown in the attached screenshot.
Would you mind if I log in to your site and do it? If this is ok then could you please temporarily create an admin user account and share the account login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able to see it)”?
Could you please clear and temporarily deactivate the WP-Optimize Cache that you are using on your website so that I can troubleshoot it?
Hi @ot.tremelin,
I hope you are well today and thank you for your question.
Could you please share your site URL where it’s happening so that I can troubleshoot it?
Best regards,
Shufflehound teamHi @snakeodds,
I hope you are well today and thank you for your question.
Could you please share your site URL where it’s happening so that I can troubleshoot it?
If you have upgraded to the Redux framework then you have to deactivate the Unyson plugin on your website.
Best regards,
Shufflehound teamThen you have to develop custom CSS code to achieve this.
If you are not a developer then you can consider hiring a developer to develop it for you. You can hire a developer from any freelance site. Shufflehound recommends the developer https://www.upwork.com/freelancers/~011652ffec8865c6d5
The theme is compatible with elementor and also with wpbakery page builder.
You can create a custom footer template and use it on your website as shown in the attached screenshots.
If you can’t design your footer according to your client’s design then you can consider hiring a developer or designer to do it.
I have made the switch from Gillion to TwentyTwenty and back. Same effect on macOS, using Chrome I can see the images, using Safari I can’t see them! And now?
Do you mean when you use the TwentyTwenty theme then the images display on Chrome but not on Safari browser?
Please advise.
After switching back I see the following info about plugins (see attachment). Do I really need all of them just using the blog post carousel from Gillion?
No, you don’t need them.
Hi @services_yuuall,
I hope you are well today and thank you for your question.
That is the maximum allowed posts column count so you can not configure more than that.
Best regards,
Shufflehound teamI understood it.
I have created a feature request for it so that it will be implemented in the future version of the theme.
Hi Nicholas,
Thank you for your question.
We’ve just seen that the “read it later” section of the website is not working properly (see screenshot attached). Could you please check what is happening?
Could you please share the page URL from your site where it is not displaying correctly so that I can check it?
Also, would you mind if I log in to your site and do quick troubleshooting? If this is ok then could you please temporarily create an admin user account and share the account login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able to see it)”?
There is a way to edit this section? We’d like to customize it if possible.
You have to develop custom code to customize it.
Best regards,
Shufflehound teamHi Nicholas,
I hope you are well today and thank you for your question.
To achieve this, you have to develop custom code in the child theme of the Gillion theme.
Developing custom code for custom functionality is beyond the scope of support that we provide here. Please see https://themeforest.net/item/gillion-multiconcept-blogmagazine-theme/19470306/support
If you are not a developer then you can consider hiring a developer to develop it for you. You can hire a developer from any freelance site. Shufflehound recommends the developer https://www.upwork.com/freelancers/~011652ffec8865c6d5
Best regards,
Shufflehound teamYes, the Gillion configuration settings will stay.
Hi @ema354,
I hope you are well today and thank you for your question.
This is a premium theme therefore it does not update automatically.
You can download the below latest theme version and update it on your website as described here https://support.shufflehound.com/blog/2018/01/24/updating-theme/
Best regards,
Shufflehound teamDo you mean the Yellow Pencil editor does not work on your website or you could not achieve this using the Yellow Pencil editor?
Please advise.
This does not work like that.
The widgets are displayed in the grid format sequentially from left to right as shown in the attached screenshot.
You can use the Unyson plugin as long as it is maintained that you can check on the below page.
You can install the below default WordPress theme on your website to test it.
https://wordpress.org/themes/twentytwenty/
Alternatively, would you mind if I log in to your site and do quick troubleshooting? If this is ok then could you please temporarily create an admin user account and share the account login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able to see it)”?
I think this is the copyright section or you can say bottom footer widget. But I have created a footer widget with the default theme builder. What about that?
I have enabled it from the Home page footer settings as shown in the attached screenshot.
and one more thing there is only 1 footer widget but I need 4 sections. So there should be footer widget 1, footer widget 2, footer widget 3, footer widget 4. So that I can maintain a sequence.
You can add multiple widgets in the same Footer widgets area and can maintain the sequence.
Hi @SofiaMKT,
I hope you are well today and thank you for your question.
You can try achieving this using the Yellow Pencil editor and its responsive tool as described on the below page.
https://support.shufflehound.com/how-to-change-almost-any-element/
https://yellowpencil.waspthemes.com/docs/responsive-tool/
Best regards,
Shufflehound team
