Hi @pointconstruct,
I hope you are well today and thank you for your question.
I visited your shared site and it is displaying fine for me as shown in the attached screenshots.
Please advise.
Best regards,
Shufflehound team
Are you referring to the empty space displayed above and below the video in the slider?
Have you tried editing the slider in the responsive mode as described in the above shared pages?
If yes then could you please share me the screenshots of it?
I visited your shared site and it is working fine for me.
Are you having the issue only with iPhone safari?
To achieve this, you have to develop custom code in the child theme of Jevelin theme.
Developing custom code for custom functionality is beyond the scope of support that we provide here. Please see https://themeforest.net/item/jevelin-multipurpose-premium-responsive-wordpress-theme/14728833/support
If you are not a developer then you can consider hiring a developer to develop it for you. You can hire a developer from any freelance site. Shufflehound recommends the developer https://www.upwork.com/freelancers/~011652ffec8865c6d5
Please update the theme on your site to the below latest version as described here https://support.shufflehound.com/updating-theme/
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If it still doesn’t resolve for you then you can try resolving this using Yellow Pencil editor in responsive mode as described in the below page.
https://support.shufflehound.com/how-to-change-almost-any-element/
You are most welcome here 🙂
But if it is working on one website and not on another then it is also not a theme issue so this seems the issue related to your WordPress installation.
Hi @savethecat,
I hope you are well today and thank you for your questions.
Submit button in footer – overlays the text in desktop and responsive modes.
On this event page, the plus/minus icons are not aligned with the element or text field.
You can resolve it by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
#page-container .mc4wp-form input[type=submit] { position: relative; } span.sh-noselect.sh-increase-number-down, span.sh-noselect.sh-increase-number-up { display: table; float: none; margin: 0 auto; clear: both; }
Also on that last page, the top nav menu wraps and I cant see why. Doesnt do that on any other page.
This is happening because on that page you have set Header layout to 1 but on all other pages, it is set to 2 so to resolve it please edit that page and change its header layout to Default as shown in the attached screenshot.
On the Events listing page (which appears to use the Archive page template), the breadcrumb displays the class name, instead of just “Events” like on other pages. As such, its not editable in anyway for example, to change the title.
Could you please try using the below latest version of the theme on your site?
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Best regards,
Shufflehound team
Hi @aahmed,
I hope you are well today and thank you for your question.
What do you get when you try to edit it using WPBakery Page builder?
Could you please share the page URL from your site where it is displaying so that I can troubleshoot it?
Best regards,
Shufflehound team
Sorry, but I didn’t understand your above reply correctly.
Do you mean the issue resolved for you or is it resolved on some sites and not others?
Could you please describe it a bit more?
@peeh As requested above, to help us keep support thread separates could you please create a new thread for each of your other questions instead of asking them in your single thread as it makes the thread messy and hard to read.
If you want to you can also add reference of this thread in your newly created thread.
We would be more than happy to help you with your new thread.
Yes, I have an old website. You can test it there (see info).
I logged into your shared site but couldn’t activate the Gillion theme so could you please activate it on your site?
Also, a question from my hosting provider: does the plugin require specific PHP extensions?
No
Please try disabling the Lazy load images option in the Jetpack plugin that you are using on your site.
Ok. Thank you for notifying us.
Please refer the below pages to make it responsive.
https://support.stylemixthemes.com/revolution-slider-responsive-settings
https://themes.zone/docs/how-to-make-slider-revolution-responsive/
Hi @msymphony,
I hope you are well today and thank you for your question.
You can resolve it by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
#page-container #content iframe.flickr-embed-frame { display: inline-block; }
Best regards,
Shufflehound team
Hi @msymphony,
I hope you are well today and thank you for your question.
To troubleshoot the issue, could you please try clearing and temporarily disabling the WP Rocket cache plugin?
To add search form to the menu, you have to use the below plugin.
https://wordpress.org/plugins/add-search-to-menu/
Best regards,
Shufflehound team
Hi @martinivaerk,
I hope you are well today and thank you for your question.
It seems you have set its text color similar to its background color, therefore, it is not visible.
Please change its text color from the theme settings as shown in the attached screenshot.
Best regards,
Shufflehound team
Hi @msymphony,
I hope you are well today and thank you for your question.
Please see the reply posted in the below topic for a similar question.
https://support.shufflehound.com/forums/topic/review-blog-post-type-format/#post-50812
Best regards,
Shufflehound team
I visited your shared site and see the user registration is enabled on it as shown in the attached screenshot.
Please advise.