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  • You are most welcome here 🙂

    Please follow the instructions provided in the widget as shown in the attached screenshot.

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    @Pritam I could confirm the issue on your shared site but it is working fine on my test site.

     

    We can’t troubleshoot and resolve the issue until we reproduce it.

     

    This can be due to plugin conflict on your site so please try temporary deactivating all plugins except Unyson plugin and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.

    Hi @hceliktas,

     

    Thank you for your question.

     

    Currently, the email Id does not display in the author bio.

     

    I have created a feature request so that it will be implemented in the future version of the theme.

     

    Best regards,
    Shufflehound team

    in reply to: Author e-mail button.

    Hi @hceliktas,

     

    Thank you for your question.

     

    I visited your shared site and saw it is already displaying it.

     

    Have you managed to achieve it?

     

    Best regards,
    Shufflehound team

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    Hi @hceliktas,

     

    Thank you for your question.

     

    I am not sure I understood your question properly so could you please explain it a bit more by sharing screenshots?

     

    Best regards,
    Shufflehound team

    in reply to: A bug

    Solution for this topic

    Hi @hceliktas,

     

    Thank you for your question.

     

    I logged into your site and saw you have added Mailchimp list Id in the Subscribe Our Newsletter widget settings but instead you should create a form and add its ID there as shown in the attached screenshot.

     

    Best regards,
    Shufflehound team

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    Hi @hceliktas,

     

    Thank you for your question.

     

    I can see it is displaying on your shared site as shown in the attached screenshots.

     

    Please advise.

     

    Best regards,
    Shufflehound team

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    Solution for this topic

    Hi @hceliktas,

     

    I hope you are well today and thank you for your question.

     

    The theme has its own post-view tracking system and it starts taking it when you activate the theme.

     

    The other post views are by WP-PostViews plugin that you are using on your site and the theme doesn’t have any relationship with it.

     

    The two are different.

     

    Best regards,
    Shufflehound team

    in reply to: View Count

    Hi @tedcao,

     

    I hope you are well today and thank you for your question.

     

    The theme provides “Shufflehound Posts Tabs” widget that displays Popular posts as shown in the attached screenshot.

     

    Best regards,
    Shufflehound team

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    Thank you!

    in reply to: Some Questions

    You are most welcome here 🙂

    in reply to: Portfolio Issues

    Awesome great to see you got that resolved.

     

    Please advise if you have more questions.

     

    Have a fantastic day!

    Hi @hceliktas,

     

    I hope you are well today and thank you for your questions.

     

    I have problems with article count. Although exact number is in admin. In post it seemed 0k.

    I am not sure what you are referring to as article count so could you please share me the screenshot of it?

     

    Are you referring to View Count?

     

    In stay connected menu, i couldn’t make facebook work although i entered app and page id correct.

    I couldn’t make mailchimp widget work although i entered widget app code correct.

    I found a bug. If i select post style: Standard (with title at the top), when i tried to click on category and name, image opens because image seemed still there.

    I selected gillion child as default. Is this the right selection. If any update will occur, ı only will uptade gillion main. Am i right?

    How can i make blog style “Masonry grid” 3 coloumns. It seems 2 now. And also i cannon shorten description although i tried to select from settings.

    In author bio, there isn’t any email button. Please check. http://www.thewisemag.com/author/aycans/

    To help us keep support thread separates could you please create a new thread for each of your other questions instead of asking them in your single thread as it makes the thread messy and hard to read.

     

    We would be more than happy to help you with your new thread.

     

    Best regards,
    Shufflehound team

    in reply to: Some Questions

    Hi Denny,

     

    I hope you are well today and thank you for your question.

     

    Please update the theme on your site to the below latest version as described here https://support.shufflehound.com/updating-theme/

     


    Please login to access this file

     

    Best regards,
    Shufflehound team

    Then please do it for all the slides.

    Solution for this topic

    For the pagination to work perfectly, it has to reload the page as the page URL need to change.

    in reply to: Portfolio Issues

    Solution for this topic

    I logged into your shared site and imported the demo content on it without any issue as displayed in the attached screenshot.

     

    Please confirm.

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    Hi @tedcao,

     

    I hope you are well today and thank you for your question.

     

    To achieve this, you have to develop custom code in the child theme of Gillion theme.

     

    Developing custom code for custom functionality is beyond the scope of support that we provide here. Please see https://themeforest.net/item/gillion-multiconcept-blogmagazine-theme/19470306/support

     

    If you are not a developer then you can consider hiring a developer to develop it for you. You can hire a developer from any freelance site. Shufflehound recommends the developer https://www.upwork.com/freelancers/~011652ffec8865c6d5

     

    Best regards,
    Shufflehound team

    Ok. I couldn’t think about responsiveness button in theme settings which is closed. ? Now it is working.

    Glad it is working fine for you now.

     

    After working on hours. I have some questions. But first i had to say Gillion is great.

    To help us keep support thread separates could you please create a new thread for each of your other questions instead of asking them in your single thread as it makes the thread messy and hard to read.

     

    If you want to you can also add reference of this thread in your newly created thread.

     

    We would be more than happy to help you with your new thread.

    in reply to: Questions
Viewing 20 posts - 9,901 through 9,920 (of 26,111 total)