Forum Replies Created
I logged into your website and saw it is also not working using the default WordPress Twenty Twenty-One theme so please contact your web host to resolve the issue.
I logged into your website and did it by configuring the portfolio element as shown in the attached screenshot.
Could you please check it now?
Could you please share the screenshot of the issue?
Also, would you mind if I log in to your site and do quick troubleshooting? If this is ok then could you please temporarily create an admin user account and share the account login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able to see it)”?
Ok
You are most welcome here 🙂
I hope you are well today and thank you for your question.
Please note that you are using the WPbakery page builder plugin bundled with the theme therefore you are not a direct customer of that plugin and cannot update that plugin until you purchase it.
Please find more information about it on the following page.
We update the plugin with every new theme version. In this case, you can just delete the old plugin version and reinstall the latest plugin version bundled with the theme from Appearance -> Install Plugins
Best regards,
Shufflehound teamHi @juliesparks,
I hope you are well today and thank you for your question.
Please create a portfolio page using the portfolio element as shown in the attached screenshot.
If it still doesn’t display like that then could you please share the page URL from your website so that I can help you to create it?
Best regards,
Shufflehound teamYou are most welcome here 🙂
@villavictorlouis It is a part of the Architect demo content and you can also create it in the headers section as shown in the attached screenshot.
Solution for this topic
I hope you are well today and thank you for your question.
You can resolve the issue by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
#page-container .sh-header-mobile-navigation .header-logo img { height: auto; }Best regards,
Shufflehound teamHi @shotmar,
I hope you are well today and thank you for your question.
Could you please share the page URL from your site where it is displaying so that I can help you to remove the text?
Best regards,
Shufflehound teamYou get these warning messages when you don’t activate the WooCommerce plugin when importing the demo content.
This is not a major issue as your demo content gets imported successfully.
To achieve this, you have to develop custom code in the child theme of the Jevelin theme.
Developing custom code for custom functionality is beyond the scope of support that we provide here. Please see https://themeforest.net/item/jevelin-multipurpose-premium-responsive-wordpress-theme/14728833/support
If you are not a developer then you can consider hiring a developer to develop it for you. You can hire a developer from any freelance site. Shufflehound recommends the developer https://www.upwork.com/freelancers/~011652ffec8865c6d5
Awesome great to see you got that fixed.
Please advise if you have more questions.
Have a fantastic day!
Hi @MultiScreen,
I hope you are well today and thank you for your question.
Could you please share the page URL from your site where you are using it so that I can help you?
Best regards,
Shufflehound teamHi @camaroman,
I hope you are well today and thank you for your question.
After activating the theme and the theme required plugins, you can install the demo content as described below.
https://support.shufflehound.com/blog/2018/01/24/installing-demo/
Best regards,
Shufflehound teamCould you please share your site URL so that I can help you?
You are most welcome here 🙂
I could confirm the issue on my test site, therefore, I notified the theme developer about this so that it will be fixed.
The issue will be fixed ASAP.
The Wpbakery page builder works fine on the same page for me as shown in the attached screenshots.
Please test it by clearing your browser cache and deactivating all browser extensions.
