Forum Replies Created
Hi Johan,
I hope you are well today and thank you for your question.
You can update to latest WordPress version and the issues are resolved in the below latest theme version.
The WordPress 5.0 came with Gutenberg editor as a default editor so you have to switch from Gutenberg editor to those editors using classic editor as described in the below pages.
https://wordpress.org/plugins/classic-editor/
https://gogutenberg.com/disable-gutenberg/
Best regards,
Shufflehound teamHi @pzl,
Thank you for your question.
Could you please share me your site URL where it’s displaying so that I can help you to achieve it?
Best regards,
Shufflehound teamHi @pzl,
I hope you are well today and thank you for your question.
Could you please share me the page URL from your site where it is displaying and also share the screenshot of it so that I can help you to achieve it?
Best regards,
Shufflehound teamYes agree that this can be the theme issue but as WPML is paid plugin so we can’t get support from them to know why this is happening so have you contacted the WPML plugin support to know why this is happening?
I can see still the W3 Total Cache plugin is active on your site so could you please temporary disable it?
I logged into your site using shared credentials but can’t access wp-admin area of your site using a shared user account.
Please advise.
It is your site-specific settings issue so please resolve it by contacting your web host.
You are most welcome here 🙂
Thank you!
i have updated the theme, Can i ask will the child theme automatically update as well?
No the child theme is not automatically updated and the child theme is not meant for update so it never receives update.
You can get more information about child theme in the below page.
http://freewptp.com/why-and-how-to-create-wordpress-child-theme/
Also when i de-activate wp rocket the issues is fixed. Is that plugin not compatible?
It is compatible but you have to clear wp rocket cache everytime after making changes on your site.
Solution for this topic
You can try displaying it by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
.sh-table-cell.sh-header-logo-container { float: left !important; } .sh-header-banner-container #rev_slider_1_1_wrapper, .sh-header-banner-container #rev_slider_1_1 { width: 228px !important; }Hi @andrjunas,
I hope you are well today and thank you for your question.
Could you please share me the page URL from your site where it is not displaying so that I can troubleshoot it?
Also please contact the WPML plugin support to know why this is happening.
Best regards,
Shufflehound teamSolution for this topic
Hi @supporttester,
I hope you are well today and thank you for your question.
I don’t see the shared CSS code used on your site.
Also please try clearing and temporary disabling W3 Total Cache that you are using on your site.
Best regards,
Shufflehound teamHi @Lonartorg,
I hope you are well today and thank you for your question.
You can achieve this by setting header template as displayed in the attached screenshot.
Best regards,
Shufflehound teamHi George,
I hope you are well today and thank you for your question.
The shared errors are generated from the plugin file /revslider/includes/output.class.php so it seems related to the plugin so didn’t plugin developer helped you to resolve the issue?
Or did they say it is related to theme file or anything else?
Best regards,
Shufflehound teamHi @nimishbhatia,
Sorry to hear of the problem you are having.
The issue is resolved in the below latest version of theme so please update the theme as described here https://support.shufflehound.com/updating-theme/
Best regards,
Shufflehound teamHi @igorvsimonoff,
Sorry to hear of the problem you are having.
The issue is resolved in the below latest version of theme so please update the theme as described here https://support.shufflehound.com/updating-theme/
Best regards,
Shufflehound teamIt is not displaying because you have added the countdown in your site home page which you have set as your site dynamic home page as shown in the attached screenshot therefore it doesn’t display any content added in the page content area.
You are most welcome here 🙂
To help us keep support thread separates could you please create new thread for each of your other questions instead of asking them in your single thread as it makes the thread messy and hard to read.
If you want to you can also add reference of this thread in your newly created thread.
We would be more than happy to help you on your new thread.
The issue is resolved in the below latest version of theme so please update the theme as described here https://support.shufflehound.com/updating-theme/
