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Viewing 20 posts - 16,981 through 17,000 (of 26,111 total)
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  • Hi Roger,

     

    I hope you are well today and thank you for your question.

     

    I am not sure exactly what you are trying to achieve here so could you please describe it a bit more in detail by sharing screenshots of it?

     

    Best regards,
    Shufflehound team

    in reply to: custom css

    Hi John,

     

    Sorry to hear of the problem you are having.

     

    Could you please share me your site URL where it’s happening and also share the screenshot of the issue so that I can troubleshoot it?

     

    Best regards,
    Shufflehound team

    in reply to: Mobile Logo

    Hi Marc,

     

    I hope you are well today and thank you for your questions.

     

    I do not have the cart icon in the header

    It will display in the left header menu if you enable it in the theme header settings as shown in the attached screenshot.

     

    When I click on “add to cart” nothing happens

    I would like to change the title and remove “showing 1 result”

    Could you please share me the page URL from your site where it is displaying so that I can help?

     

    Best regards,
    Shufflehound team

    Attachments:
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    Hi @yellowcherrydigital,

     

    Sorry to hear of the problem you are having.

     

    To make the UI better please try adding the following CSS code in the Custom CSS code option of your theme on the below path.

     

    Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code

     

    .parsley-errors-list {
        max-width: 100% !important;
        top: 0 !important;
        left: 0 !important;
        list-style: none;
    }

     

    If it is functionality issue then could you please contact Uni Woo Custom Product Options plugin developer to know why it is conflicting with the theme so that we can help you to resolve it.

     

    Best regards,
    Shufflehound team

    Solution for this topic

    I logged into your site and found this is not working because you are using Brizy template for the page as shown in the attached screenshot.

     

    Currently, the theme doesn’t fully support  Brizy page builder so it is not recommended to use it.

     

    Soon the theme is going to support WPBakery Page Builder (Visual Composer)  as posted in the below topic that you can use.

     

    https://support.shufflehound.com/forums/topic/wpbakery-page-builder-visual-composer-support-incoming/

    Attachments:
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    Hi @Sophie,

     

    Thank you for your question.

     

    The theme doesn’t provide such functionality so you can try achieving it either using any breadcrumb plugin or developing custom code.

     

    Best regards,
    Shufflehound team

    in reply to: breadcrumb

    It works fine without using cache plugin so it doesn’t seem the bug but conflict with the plugin therefore I request you to contact cache plugins developer so that they will guide us why the issue is occurring.

     

    As we have not developed those cache plugins so don’t know why the issue is happening and support from plugins developer will help us.

     

    Also please try clearing the cache.

    I used chrome in incognit view to try all.

    I meant cache of those plugins and not browser cache.

    Hi Sophie,

     

    Thank you for your question.

     

    Could you please share me your site URL where it’s displaying so that I can help you?

     

    Best regards,
    Shufflehound team

    in reply to: Menu

    Hi @Sophie,

     

    I hope you are well today and thank you for your question.

     

    Yes we can achieve this developing custom CSS code.

     

    To achieve it could you please share me the page URL from your site where it is displaying and your pictogram image URL so that I can help you to achieve it?

     

    Best regards,
    Shufflehound team

    in reply to: pictogram

    Hi @blog69,

     

    I hope you are well today and thank you for your question.

     

    I logged into your site and confirmed this is happening because of the WP Rocket plugin that you are using on your site as it works fine after deactivating WP Rocket plugin.

     

    To resolve the issue please contact WP Rocket plugin support.

     

    Best regards,
    Shufflehound team

    Solution for this topic

    Just make sure you are using below latest version of theme.

     


    Please login to access this file

    Hi Javier,

     

    Sorry to hear of the problem you are having.

     

    Could you please try clearing W3 Total Cache or temporary disabling it?

     

    This can be due to plugin conflict on your site so please try temporary deactivating all plugins except Unyson plugin and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.

     

    Best regards,
    Shufflehound team

    You are most welcome here 🙂

    I visited your shared site and it is displaying fine for me as shown in the attached screenshot.

     

    This may be because the menu is open so have you tried clicking on the close icon?

     

    Also after resizing the browser please try reloading the page.

    Attachments:
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    Your shared login credentials are not working and I am getting Invalid username error so please make sure they are correct.

     

    Also please answer the following question that I have asked previously.

     

    How have you deleted it and how have you created your home page?

    Hi  @Klovely2018,

     

    I hope you are well today and thank you for your question.

     

    With regular license you can use the theme on one domain as described in the below page.

     

    https://themeforest.net/licenses/standard

     

    Best regards,
    Shufflehound team

    Solution for this topic

    Hi @mjejun,

     

    I hope you are well today and thank you for your question.

     

    You can install it as displayed in the attached screenshot.

     

    Best regards,
    Shufflehound team

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    Solution for this topic

    The sticky post is a WordPress standard feature that you can use as described in the following page.

     

    https://www.wpbeginner.com/beginners-guide/how-to-make-sticky-posts-in-wordpress/

    Ok so do you mean it works with parent theme without activating cache but doesn’t work with child theme whether you have disabled cache or not?

     

    Could you please contact cache plugin developer to configure it correctly so that It will work with the contact form?

     

    Also please try clearing the cache.

    You are most welcome here 🙂

Viewing 20 posts - 16,981 through 17,000 (of 26,111 total)