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I just installed the 3.8 update and it works! Thank you for including this fix in the update. – Matt
Just checking in to see if you know what the timeline for a fix will be. Thanks for any information.
That’s already been done. My images are set to 600×600. Something is taking the 600×600 image and forcing it down to 220×220 but then scaling it up to 461×461, causing the pixelation. It’s only doing this with gallery images however, not product images.
That didn’t really work. Now, when you click on the gallery thumbnail, it just shows an image that’s slightly larger than the thumbnail itself. (see screenshot3).
I re-generated the thumbnails with no effect.
I think I figured out what’s happening, I just don’t know why. I looks like the product pages are using the actual gallery thumbnail for the main image above it. When you look at the page info for any of my products, the product image (left image) is 600×600 for the main image and 220×220 for the thumbnail but for the gallery image (right image), both the thumbnail and main image are 220×220.
Thank you for responding. The issue is not with the thumbnails, they are fine (from what I can tell). The issue is when I click on the thumbnail and that image gets displayed.
Screenshot1 (attached) is the Product image that gets uploaded on the product page. It is uploaded at 600×600 pixels and that is what it displays as when you click on it.
Screenshot2 is a gallery image. When you click on it, the main image is shown at 200×200 pixels even though the media library confirms that it is 600×600.
I’ve looked through every menu option I can find (including WooCommerce) and cannot even find an option to resize gallery images.
