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  • yawsolutions
    Participant

    hello. Its worked now. Thank you for help.

    Best regards

    You can already close this issue.

     

     

    Ivanilson Ribeiro

    Developer

    in reply to: ERROR IMPORTING DEMO

    yawsolutions
    Participant

    Sorry , but after all tests the problem persists.

    I myself is developer with great experience (25 years).

    Analysing the error message i can conclude with confidence that

    cloudflare is blocking my site.

    I hear about cloudflare failures in the last week in internet.

     

    If a open the address: https://api.shufflehound.com/jevelin/ocdi_wpbakery_files/corporate/corporate_content.xml

    in a webbrowser works normally.

    But importing demo CORPORATE or any other the error 403 occurs.

    Please i need urgently a answer , or will need to cancel my buy and request chargeback and try other template instead of JEVELIN.

     

    I need urgently a solutions.

     

    Thank you in advance.

    Ivanilson Ribeiro

    Developer

    in reply to: ERROR IMPORTING DEMO

    yawsolutions
    Participant

    Thank you for feeedback…

    I will try make all tests using other host also.

    And ask my host do whitelist cloudflare also.

    in reply to: ERROR IMPORTING DEMO

    yawsolutions
    Participant

    i ve call my host and they confirm that have no restrictions in my site now.

    in reply to: ERROR IMPORTING DEMO

    yawsolutions
    Participant

    After call my host suporte we don t find any restriction in our site in firewall.

    but they haved a new test using curl in the address of your demo xml

     

    follow the result and error:

     

    dfcoelho@web7077 ~]$ curl -I https://api.shufflehound.com/jevelin/ocdi_files/corporate/corporate_content.xml
    HTTP/1.1 403 Forbidden
    Date: Mon, 13 May 2019 15:15:24 GMT
    Content-Type: text/html; charset=UTF-8
    Connection: close
    Set-Cookie: __cfduid=d313ae695c11aae367854c48939b746b11557760524; expires=Tue, 12-May-20 15:15:24 GMT; path=/; domain=.shufflehound.com; HttpOnly
    CF-Chl-Bypass: 1
    Cache-Control: max-age=2
    Expires: Mon, 13 May 2019 15:15:26 GMT
    X-Frame-Options: SAMEORIGIN
    Expect-CT: max-age=604800, report-uri=”https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct”
    Server: cloudflare
    CF-RAY: 4d659670a8bed044-GRU

    Returns error 403

     

     

    Look, i observed that you are using a CLOUDFLARE in your site , i believe that the error is caused because the cloudflare , i hope that  is the problema he s blocking my access.

     

    I hope find a solution.

     

    Thank you in advance.

     

     

    in reply to: ERROR IMPORTING DEMO

    yawsolutions
    Participant

    Please , try again access to admin WP please.

    in reply to: ERROR IMPORTING DEMO
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