- This topic has 7 replies, 2 voices, and was last updated 4 years, 11 months ago by
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Hello I need help in the following problems thankyou!
1) I am having trouble hooking up my social media accounts on the gillion social word counter. Every time I try connecting the counter just disappears See attachment
2) The Instagram widget on the footer keeps saying error. Also, I want the Instagram title and the follow me button to be centered. See attachment
3) How to reduce excerpts word count on blog pages? https://staging2.bestinsingapore.com/food/ see attachment.
4) This is a responsiveness issue. For the mobile view, I want to make the title larger and blog featured image smaller as well as removing the excerpts just for the mobile view only. See attachment.
5) How to add view counter for the trending blog post widget?
Hi @yaneu916,
Thank you for your questions.
1) I am having trouble hooking up my social media accounts on the gillion social word counter. Every time I try connecting the counter just disappears See attachment
Please try clearing and temporarily deactivating the cache that you are using on your website.
Also, please make sure that you are using the latest version of the theme below.
2) The Instagram widget on the footer keeps saying error. Also, I want the Instagram title and the follow me button to be centered. See attachment
Please try resolving it using the below solutions.
https://support.shufflehound.com/forums/topic/instagram-has-returned-invalid-data/#post-51055
https://wordpress.org/plugins/instagram-feed/
3) How to reduce excerpts word count on blog pages? https://staging2.bestinsingapore.com/food/ see attachment.
You can configure it in the theme settings as shown in the attached screenshot.
4) This is a responsiveness issue. For the mobile view, I want to make the title larger and blog featured image smaller as well as removing the excerpts just for the mobile view only. See attachment.
You can try achieving this using the Yellow Pencil editor in responsive mode as described in the below page.
https://support.shufflehound.com/how-to-change-almost-any-element/
5) How to add view counter for the trending blog post widget?
You have to develop custom code to achieve it.
Best regards,
Shufflehound teamFor number 3 I’ve tried doing that but still does not work
See attachment
I have tested it on my test site and it’s working fine for me using the latest version of Gillion theme.
Would you mind if I log in to your site and do quick troubleshooting? If this is ok then could you please temporarily create an admin user account and share me the account login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able to see it)”?
Yes that would be Helpful!
Also having trouble changing the blog font size.
The login details can use my one temporarily. See below in the private section.
I logged into your website and saw you are still using an older version 3.5.8 of the theme on your website so please update it to the latest version as described above.
Hi there can you give me the instructions on how to update the theme without losing any of my customization, layout etc
You have to download the below latest version of the theme and update it on your website as described here https://support.shufflehound.com/updating-theme/
