- This topic has 3 replies, 2 voices, and was last updated 4 years, 1 month ago by
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Hello,
We are trying to import a Demo for Gillion but we get Error 500.
in the private section you can see our settings.
What are the requirements for the demo import?
We have read your previous replies, our .htaccess is fresh, the site is established and already running on a dedicated server.Hi @RedWolfCy,
I hope you are well today and thank you for your question.
Please make sure that you are importing the demo as described below.
https://support.shufflehound.com/installing-demo/
You can resolve the 500 Internal Server error as described on the below page or by contacting your web host.
https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
https://themeisle.com/blog/wordpress-internal-server-error-fix/
Best regards,
Shufflehound teamHello,
We have done all of these things in order to make it work, but still getting error 500. I do not think that this is server related.
Would you please take a look at it?
We have submitted our login credentials so you can check it out.
I logged into your website and saw it’s happening because of the WordPress admin-ajax file as shown in the attached screenshot.
This can be due to plugin conflict on your site so please try temporarily deactivating all plugins except Unyson, Redux framework, and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.
If it is not a plugin conflict then please contact your web host to resolve it.
