Do you still receive the same error message after updating?
In some instances, it’s recommended to disable (or even uninstall) the WPBakery page builder before updating the plugin. Consider disabling it and trying again.
So we deactivated the plugin then tried again and got this: “Plugin not activated. A higher version of WPBakery Page Builder is needed for this theme. Please update the plugin.”
We’re not going to bother uninstalling for now but just be aware this has never happened before, updates have always been seamless, so something isn’t right this time. Thanks.