Hi Support Team,
When I click on edit page from my homepage, it takes me to WPBakery Page Builder which is okay but when I click on any Edit this coloumn, then I am not getting any option to do any changes. Some times it works but mostly it doesn’t work and I get Connection lost. Saving has been disabled until you’re reconnected. We’re backing up this post in your browser, just in case.
I will attach a screenshot for you.
Secondly I have copied the WooCommerce Status Report, I am geeting following error, please scroll down for the full report. Thanks
Archive template:Your theme has a woocommerce.php file, you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.WooCommerce Status Report:
### WordPress Environment ### WordPress address (URL): https://stylelash.co Site address (URL): https://stylelash.co WC Version: 3.8.0 REST API Version: ✔ 1.0.2 Log Directory Writable: ✔ WP Version: 5.2.4 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – WP Cron: ✔ Language: en External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 7.0.33 - We recommend using PHP version 7.2 or above for greater performance and security. How to update your PHP version PHP Post Max Size: 32 MB PHP Time Limit: 30 PHP Max Input Vars: 1000 cURL Version: 7.62.0 OpenSSL/1.0.2k SUHOSIN Installed: – MySQL Version: 5.6.44-cll-lve Max Upload Size: 32 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 3.8.0 WC Database Prefix: wp_ MaxMind GeoIP Database: ✔ Total Database Size: 5.18MB Database Data Size: 4.50MB Database Index Size: 0.68MB wp_woocommerce_sessions: Data: 0.01MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_order_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_order_itemmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_commentmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_comments: Data: 0.09MB + Index: 0.07MB + Engine MyISAM wp_cpappbk_forms: Data: 0.01MB + Index: 0.00MB + Engine MyISAM wp_cpappbk_messages: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_evf_entries: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_evf_entrymeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_evf_sessions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_learnpress_order_itemmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_learnpress_order_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_learnpress_question_answermeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_learnpress_question_answers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_learnpress_quiz_questions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_learnpress_review_logs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_learnpress_sections: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_learnpress_section_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_learnpress_sessions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_learnpress_user_itemmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_learnpress_user_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_nd_learning_courses: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_nextend2_image_storage: Data: 0.01MB + Index: 0.00MB + Engine MyISAM wp_nextend2_section_storage: Data: 0.07MB + Index: 0.01MB + Engine MyISAM wp_nextend2_smartslider3_generators: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_nextend2_smartslider3_sliders: Data: 0.07MB + Index: 0.00MB + Engine MyISAM wp_nextend2_smartslider3_sliders_xref: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_nextend2_smartslider3_slides: Data: 0.15MB + Index: 0.00MB + Engine MyISAM wp_options: Data: 2.73MB + Index: 0.05MB + Engine MyISAM wp_postmeta: Data: 0.84MB + Index: 0.34MB + Engine MyISAM wp_posts: Data: 0.35MB + Index: 0.11MB + Engine MyISAM wp_revslider_css: Data: 0.09MB + Index: 0.00MB + Engine MyISAM wp_revslider_css_bkp: Data: 0.01MB + Index: 0.00MB + Engine MyISAM wp_revslider_layer_animations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_revslider_layer_animations_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_revslider_navigations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_revslider_navigations_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_revslider_sliders: Data: 0.01MB + Index: 0.00MB + Engine MyISAM wp_revslider_sliders_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_revslider_slides: Data: 0.05MB + Index: 0.00MB + Engine MyISAM wp_revslider_slides_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_revslider_static_slides: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_revslider_static_slides_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_termmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_terms: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_term_relationships: Data: 0.01MB + Index: 0.02MB + Engine MyISAM wp_term_taxonomy: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_usermeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_users: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_wc_admin_notes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_wc_admin_note_actions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_wc_customer_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_wc_order_product_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_wc_order_stats: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_wc_product_meta_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_yith_wcwl: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_yith_wcwl_lists: Data: 0.00MB + Index: 0.01MB + Engine MyISAM ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (22) ### Appointment Hour Booking: by CodePeople – 1.1.76 Classic Editor: by WordPress Contributors – 1.5 Coming Soon Page & Maintenance Mode by SeedProd: by SeedProd – 5.1.0 Contact Form 7: by Takayuki Miyoshi – 5.1.4 Envato Market: by Envato – 2.0.3 Everest Forms: by WPEverest – 1.5.6 Feed Them Social - Page, Post, Video and Photo Galleries: by SlickRemix – 2.7.6.2 Jetpack by WordPress.com: by Automattic – 7.9 WPBakery Page Builder: by Michael M - WPBakery.com – 6.0.5 Limit Login Attempts Reloaded: by WPChef – 2.9.0 MC4WP: Mailchimp for WordPress: by ibericode – 4.6.2 One Click Demo Import: by ProteusThemes – 2.5.2 Slider Revolution: by ThemePunch – 6.1.3 Smart Slider 3: by Nextend – 3.3.22 ThemeGrill Demo Importer: by ThemeGrill – 1.6.0 Unyson: by ThemeFuse – 2.7.22 YellowPencil Pro: by WaspThemes – 7.2.6 WooCommerce Admin: by WooCommerce – 0.21.0 – Not tested with the active version of WooCommerce WooCommerce Services: by Automattic – 1.21.1 – Not tested with the active version of WooCommerce WooCommerce: by Automattic – 3.8.0 WP Instagram Widget: by Scott Evans – 2.0.4 YITH WooCommerce Wishlist: by YITH – 2.2.15 – Not tested with the active version of WooCommerce ### Inactive Plugins (2) ### Akismet Anti-Spam: by Automattic – 4.1.3 Hello Dolly: by Matt Mullenweg – 1.7.2 ### Must Use Plugins (1) ### installatron_hide_status_test.php: by – ### Settings ### API Enabled: – Force SSL: – Currency: CAD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – ### WC Pages ### Shop base: ❌ Page not set Cart: #6 - /cart/ Checkout: #7 - /checkout/ My account: #706 - /my-account/ Terms and conditions: ❌ Page not set ### Theme ### Name: Jevelin Version: 4.5.4 Author URL: https://shufflehound.com/ Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ✔ ### Templates ### Archive Template: Your theme has a woocommerce.php file you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues. Overrides: jevelin/woocommerce/archive-product.php jevelin/woocommerce/cart/cart-empty.php jevelin/woocommerce/cart/cart.php jevelin/woocommerce/content-product.php jevelin/woocommerce/content-single-product.php jevelin/woocommerce/loop/loop-end.php jevelin/woocommerce/loop/loop-start.php jevelin/woocommerce/loop/no-products-found.php jevelin/woocommerce/loop/orderby.php jevelin/woocommerce/loop/pagination.php jevelin/woocommerce/loop/price.php jevelin/woocommerce/loop/rating.php jevelin/woocommerce/loop/result-count.php jevelin/woocommerce/loop/sale-flash.php jevelin/woocommerce/notices/error.php jevelin/woocommerce/notices/notice.php jevelin/woocommerce/notices/success.php jevelin/woocommerce/product-searchform.php jevelin/woocommerce/single-product/meta.php jevelin/woocommerce/single-product/product-image.php jevelin/woocommerce/single-product/product-thumbnails.php jevelin/woocommerce/single-product/rating.php jevelin/woocommerce/single-product/review.php jevelin/woocommerce/single-product/sale-flash.php jevelin/woocommerce/single-product/share.php jevelin/woocommerce/single-product/short-description.php jevelin/woocommerce/single-product/tabs/additional-information.php jevelin/woocommerce/single-product/tabs/description.php jevelin/woocommerce/single-product/tabs/tabs.php jevelin/woocommerce/single-product/title.php ### Action Scheduler ### Complete: 214 Oldest: 2019-10-05 21:15:07 +0000 Newest: 2019-11-05 19:29:53 +0000 Pending: 2 Oldest: 2019-11-05 20:29:53 +0000 Newest: 2019-11-05 20:29:53 +0000 Canceled: 0 Oldest: – Newest: – In-progress: 0 Oldest: – Newest: – Failed: 0 Oldest: – Newest: –Hi @martynabomba,
I hope you are well today and thank you for your question.
If you have not purchased slider revolution plugin and using the plugin bundled with the theme then you are not a direct customer of that plugin so you can not use its restricted featured and can only use the featured required by the theme to display slider.
Please see more information about this on the following pages.
https://www.themepunch.com/faq/purchase-code-registration-faqs/#1447194367831-7941a825-85b2
https://www.themepunch.com/faq/update-to-5-0-via-ftp/
Best regards,
Shufflehound teamHi, I have a short, simple (I think) question. Is there a way to use Slider Revolution addons (like snow, particles)? Because have them all blocked :/ When I want to install them, this appears: Register Slider Revolution to Unlock Premium Features
Hi @zimmo,
I hope you are well today and thank you for your question.
Could you please try using the below solution or contact the plugin support to resolve it?
https://stackoverflow.com/questions/37797407/wordpress-plugin-slider-revolution-error
Best regards,
Shufflehound teamHi @xsp,
I hope you are well today and thank you for your question.
Slider not displaying after theme and demo install.
Please make sure that you have installed and activated the slider revolution plugin from Appearance -> Install Plugins before importing the demo content.
If it is still not working then could you please share the page URL from your site where it is not displaying so that I can troubleshoot it?
Also, what is the difference between demo with unyson?
The theme provides demo content creating using Unyson page builder and WPBakery page builder so you can import any of the demo content that you are comfortable with.
Best regards,
Shufflehound teamI have seen a couple of posts on here about this problem and online in general on other themes. However, I am unable to fix mine.
On older safari browsers we are getting the following error:
Oops…
You have some jquery.js library include that comes after the Slider Revolution files js inclusion.
To fix this you can: 1: Set ‘Module General Options’ -> ‘JQuery & OutPut Filters; -> ‘Put JS to Body’ to on
2: Find the double JQuery.js inclusion and remove it
Now, we have set on revolution to footer js to ON
I have deactivated every plugin and it is still not fixed.
I have used the delete cache plugin as well and still get this error.
We are using the Jevelin Theme.
Please can anyone help?
Topic: Header not shown on homepageHello,
thank you for this great theme!
I have a small issue that my header is not shown on my homepage when I enter for the first time the website, when I scroll up and down it will be shown. But of course I want it to be shown right away.
Is it because the Slider Revolution Scene?
Dear Support Team,
I found another option of your theme:Jevelin > Intall Plugins > Update
I made both plugin updates via this option. Now WP Backery is fine and in the latest version. Slider revolution still in Version 6.1.3
It is not urgend and all sliders still working fine. Let me know if there is anything else to do…
Thx
UlfDear Support Team,
I am sure you have been asked this 1000 times but I can not find any entries in the support forum. I downloaded the latest Jevelin Theme Update today and installed. But still my Plugins Revolution Slider and WP Backery are not updated?I thought it will be automatically updated to latest version with the theme?
I also tried to install the latest revolution Slider version as single Plugin installer from another theme which is delivering these plugins as extra installer but it does not seam to work.
I also treid to update via Envato Market+Envato Toolkit Plugins…
What do I do wrong?
Please help.Best
Ulf
You are using the slider of the Slider Revolution plugin and you can change its size as described in the below page.
https://orionthemes.com/knowledgebase/how-to-change-the-height-of-revolution-slider/
Your shared site is not accessible and only displays the message “le retour c’est bientot”.
Could you please make sure that the site is accessible or tell me how you have created the slider by sharing its screenshot?
Is it created using Slider revolution plugin or any other way?
can I add a rev slider on this template page without a rebuild?
Yes, you can add revolution slider on this page but I am not sure what you mean t by “without a rebuild” so could you please explain it?
how do I edit the text above the testing 123 “HOME” text where is that?
You can change it from the theme settings as shown in the attached screenshots.
thx sorry for so many questions… ?
Not an issue at all.
Three questions?
- How do you change the blog home page text? “more waters to explore” main text overlay on that picture? See attached
- Can you help me to just rebuild this Blog page in the best easiest editor? Is that possible to rebuild this page so I can edit it using the editor you recommend?
- I would like to insert a revolution slider to rotate pictures here with text captions, is this possible without rebuilding the entire page?
thoughts?
If I look at my page (munozgc.com) on a screen with resolution of 1366*768 the header bar appears to cover the slider revolution slides.
You can achieve the same thing by shrinking the page in a window on even a high resolution monitor. Please help?! How do I fix this
Now preview work but now there is another issue, when I updated revolution slider through jevelin I had an error and now no more slider plugin. When I try to install it again it says: the folder already exist.
What error did you get?
What can I do?
To help us keep support thread separates could you please create a new thread for each of your other questions instead of asking them in your single thread as it makes the thread messy and hard to read.
If you want to you can also add reference of this thread in your newly created thread.
We would be more than happy to help you with your new thread.
If I erase the files on my ftp I will lose all my ork on the slider.
No, you won’t lose your work as it is saved in the database.
Ok I understood it’s slider revolution that was not updated on the home page.
Now preview work but now there is another issue, when I updated revolution slider through jevelin I had an error and now no more slider plugin. When I try to install it again it says: the folder already exist.
What can I do?
If I erase the files on my ftp I will lose all my ork on the slider.
yes I activated it when I imported the demo and yes it’s created in the dashboard. It’s still not rendering in the site.
Could you please share me the screenshot of the dashboard where the slider is created and used in the page?
It showing the entire home page, the template as blank.
As said above, your site home page is created using the Unyson page builder and you can only edit it using the same page builder so the WPBakery page editor won’t display any content of the page created using Unyson page builder.
Please edit the page using Unyson page builder and not WPBakery page editor.
The site I’m trying to use the slider on is asking for an activation code, one was not provided when I downloaded the file.
If you have not purchased slider revolution plugin and using the plugin bundled with the theme then you are not direct customer of that plugin so can not activate that plugin.
Please see more information about this on the following pages.
https://www.themepunch.com/faq/purchase-code-registration-faqs/#1447194367831-7941a825-85b2
https://www.themepunch.com/faq/update-to-5-0-via-ftp/
To use the plugin you don’t need activation code, you can just install and activate the plugin from Appearance -> Install Plugins
I would like to have this resolved soon, this has been on going for several weeks now.
To resolve it soon, would you mind if I log in to your site and do some troubleshooting? If this is ok then could you please temporary share me your site admin login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able see it)”?
I got your reply.
Thank you for sharing the site URL.
The slider on the home page is not loading
Had you activated the slider revolution plugin when importing the demo data?
Is the slider created in the admin area of your site in slider revolution plugin settings?
& when I go to edit the site in the WPBakery page editor it says the page is blank.
Your site home page is created using the Unyson page builder and you can only edit it using the same page builder so the WPBakery page editor won’t display any content of the page created using Unyson page builder.
Hi @keisenbraun,
I hope you are well today and thank you for your question.
Before importing the demo content, please make sure that you have activated the required plugins such as WooCommerce, Slider Revolution, WPBakery Page builder etc. from Appearance -> Install Plugins
Best regards,
Shufflehound teamHi @Lazar.Marjanovic,
I hope you are well today and thank you for your question.
Please refer to the below pages to make the slider responsive.
https://support.stylemixthemes.com/revolution-slider-responsive-settings
https://themes.zone/docs/how-to-make-slider-revolution-responsive/
Best regards,
Shufflehound team
