I hope you are well today and thank you for your question.
Please try updating the theme on your website to the below latest version as described here https://support.shufflehound.com/updating-theme/
Please login to access this file
Also, could you please share the screenshot of the screen where you have configured it?
Could you please try using the actual address instead of Latitude and Longitude?
If it still persists then would you mind if I log in to your site and do quick troubleshooting? If this is ok then could you please temporarily create an admin user account and share me the account login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able to see it)”?
Now, I can see the below error is displayed on your website in browser console.
You can resolve it as described below.
Solution for this topic
This is the perfect solution 🙂
You can close the ticket