- This topic has 7 replies, 2 voices, and was last updated 3 years, 9 months ago by
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I using the google maps extension but it does not work. Tried everything.
Google API Key is green, the correct key is input in Jevelin settings but I still get the error (screenshot).
Please help.
Hi @Kris,
I hope you are well today and thank you for your question.
Please try updating the theme on your website to the below latest version as described here https://support.shufflehound.com/updating-theme/
Also, could you please share the screenshot of the screen where you have configured it?
Best regards,
Shufflehound teamCould you please try using the actual address instead of Latitude and Longitude?
If it still persists then would you mind if I log in to your site and do quick troubleshooting? If this is ok then could you please temporarily create an admin user account and share me the account login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able to see it)”?
Sure, I tried but it still does not work. Here they are
Now, I can see the below error is displayed on your website in browser console.
Geocoding Service: This API project is not authorized to use this API. For more information on authentication and Google Maps JavaScript API services please see: https://developers.google.com/maps/documentation/javascript/get-api-key
You can resolve it as described below.
https://developers.google.com/maps/documentation/javascript/get-api-key
https://support.shufflehound.com/forums/topic/google-maps-element-not-showing-up/#post-53858
https://support.shufflehound.com/forums/topic/google-maps-shows-gray-box/#post-55284
Solution for this topic
This is the perfect solution 🙂
https://support.shufflehound.com/forums/topic/google-maps-shows-gray-box/#post-55284
You can close the ticket
Thanks!
You are most welcome here 🙂
