having few issues with theme and need some help

Home Forums Gillion Theme having few issues with theme and need some help

Home Forums Gillion Theme having few issues with theme and need some help

Viewing 17 posts - 1 through 17 (of 17 total)
  • Author
  • irfanisrael
    Participant

    1. Bug report – iPad menu closes on its on when in horizontal position.

    2. Can they send some code to put the search above the navigation on mobile?

    3. 404 Page on mobile isn’t fully responsive. Image attached

    4. How do I add a custom font?

    5. And how do I decrease vertical header size with css and turn on and off mobile sticky header?

    Attachments:
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    Hi @irfanisrael,

     

    I hope you are well today and thank you for your questions.

     

    1. Bug report – iPad menu closes on its on when in horizontal position.

    Does the same happen for you visiting below demo site?

     

    https://gillion.shufflehound.com/

     

    2. Can they send some code to put the search above the navigation on mobile?

    There isn’t any ready made code but you can try using below plugin to achieve this.

     

    https://wordpress.org/plugins/add-search-to-menu/

     

    3. 404 Page on mobile isn’t fully responsive. Image attached

    Could you please share me your site URL where it’s happening so that I can troubleshoot it?

     

    4. How do I add a custom font?

    Yes you can use custom font on your site as described in the following pages but you have to manually apply the font to the elements developing CSS code as there isn’t any theme option for it.

     

    http://www.wpbeginner.com/wp-themes/how-to-add-custom-fonts-in-wordpress/

    https://websitesetup.org/custom-fonts-wordpress/

    https://premium.wpmudev.org/blog/custom-fonts-css/

    https://wordpress.org/plugins/use-any-font/

     

    5. And how do I decrease vertical header size with css and turn on and off mobile sticky header?

    To achieve this, you have to develop custom CSS code.

     

    Developing custom code for custom functionality is beyond the scope of support that we provide here.

     

    If you are not a developer then you can consider hiring a developer to develop it for you. You can hire a developer from any freelance site. Shufflehound recommends the developer https://www.upwork.com/freelancers/~011652ffec8865c6d5

     

    Best regards,
    Shufflehound team

    irfanisrael
    Participant

    1. Bug report – iPad menu closes on its on when in horizontal position.

    Does the same happen for you visiting below demo site?

     

    https://gillion.shufflehound.com/

     

    yes same happnes

     

    2. turn on and off mobile sticky header is a feature of theme

    how can i control it for mobile device?

    irfanisrael
    Participant

    https://lifecobra.com/

    site is live on the above link

    irfanisrael
    Participant

    how to remove double search and double share on mobile?

    To help us keep support thread separates could you please create new thread for each of your other questions instead of asking them in your single thread as it makes the thread messy and hard to read.

     

    If you want to you can also add reference of this thread in your newly created thread.

     

    We would be more than happy to help you on your new thread.

    irfanisrael
    Participant

    Hello Gillion Support,

     

    my website developer gave me the login details to this account to be able to better communicate with you.

     

    You have already replied to questions No. 1,2 and 3 and I thank you for it.

     

    Two things remain however:

     

    1. When in horizontal position on Ipad, the menu closes on its own after scrolling and yes, the same thing happens in the demo.

     

    2. As you have already seen, the 404 page is not fully responsive on mobile. The link is any link that does not exist on the website.

     

    Example: https://lifecobra.com/hughju

     

    As per your request, I will open a new thread for a new question.

     

    I hope that we can fix these issues ASAP.

     

    Thank you

     

    Vadims

     

     

    1. When in horizontal position on Ipad, the menu closes on its own after scrolling and yes, the same thing happens in the demo.

    It doesn’t happen for me on our demo site so could you please tell me which browser are you using?

     

    Also please try using a different browser.

     

    2. As you have already seen, the 404 page is not fully responsive on mobile. The link is any link that does not exist on the website.

     

    Example: https://lifecobra.com/hughju

    I could confirm the issue on my test site therefore notified the theme developer about this so that it will be fixed.

     

    The issue will be fixed ASAP.

    irfanisrael
    Participant

    Hello,

     

    1. I have checked it with iPad 4, iPad mini 4 and iPad 2017 using safari and chrome and the same thing happens, I click on the menu in the top left, all the categories appear, I start “scrolling” and the menu just closes.

     

    2. Thank you very much.

     

    Vadims

    1. I have checked it with iPad 4, iPad mini 4 and iPad 2017 using safari and chrome and the same thing happens, I click on the menu in the top left, all the categories appear, I start “scrolling” and the menu just closes.

    I have notified one of my colleagues to test it on his iPad and he will confirm the issue.

    irfanisrael
    Participant

    Hello,

     

    may I know when the issue with 404 page not being fully responsive on mobile will be fixed and when will I get the update about the iPad menu closing on its own?

     

    Thank you

     

    Vadims

    We are working on it but don’t have any ETA now.

    The issue is resolved in the below latest version of theme so please update the theme as described here https://support.shufflehound.com/updating-theme/

     


    Please login to access this file

    irfanisrael
    Participant

    Hello,

     

    Thank you, I have updated the theme, I have also attached an image, is it ok that there are so many fails?

     

    Thank you

    Attachments:
    You must be logged in to view attached files.

    Yes it is ok as these are just notices of ob flush functionality.

    irfanisrael
    Participant

    Hello,

     

    I have installed the newest version of Gillion and iPad mobile mobile menu does not close on its own, but the 404 page is still not fully responsive.

     

    The text is aligned properly now, but the image is still not, could you please look into that?

     

    Thank you

    the 404 page is still not fully responsive.

     

    The text is aligned properly now, but the image is still not, could you please look into that?

    I have notified this to the theme developer.

     

    In the meanwhile, you can fix the issue by adding the following CSS code in the Custom CSS code option of your theme on the below path.

     

    Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code

     

    @media (max-width: 799px){
    
    .col-md-6.col-sm-6.sh-404-left {
        min-width: 1px !important;
        max-width: 100%;
        padding: 0;
        width: 240px;
    }
    
    }
    
Viewing 17 posts - 1 through 17 (of 17 total)