Menu bug (on mobile view)

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Home Forums Jevelin Theme Menu bug (on mobile view)

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  • After the page is loaded, the first click on the page triggers the menu (it is opened).

    Hi @Konrud,

     

    Thanks for posting here.

     

    Are you facing the same issue as reported in the following topic?

     

    https://support.shufflehound.com/forums/topic/triggering-video-opens-side-menu-in-header/#post-3339

     

    If yes then please try using the CSS solution shared in the above topic.

     

    If not then could you please share me your site URL where it’s happening so that i can troubleshoot it?

     

    Best regards,
    Shufflehound team

    I’ve tried the provided solution and nope it hasn’t solved the problem.

    I’ve tested this bug on Galaxy S7 and you can even reproduce this bug using chrome’s device toolbar (which emulating the mobile view).

    I’ve read you URL of my site as PM.

    I visited your shared site by resizing the browser and clicked on the page but it didn’t open the menu.

     

    Could you please describe a bit more in detail how to reproduce the issue and share me the screenshot of the issue so that i can help you?

    You can’t reproduce this bug just by resizing the browser. You can reproduce it or by using chrome’s device toolbar (which emulating the mobile view). Or you can enter my site via some smartphone.

    In order to use chrome’s device toolbar, you need to open the chrome, enter my site, on my site please press F12 (for windows) in order to open developer tools, then press on the mobile icon on the left upper corner. I’ve used Iphone 4 device simulation, but I think it doesn’t matter.

    I could confirm the issue on my test site Using theme header style 7 therefore notified the theme developer about this so that it will be fixed.

     

    The issue will be fixed ASAP.

    When do you expect it to be fixed? I really need this ! I can’t use my site on mobile devices because each time someone clicks on the screen it opens up the menu.

    Hi there,

     

    This issue fix should be included in tomorrow’s beta version update.

    Please test our latest beta version and let us know if the issue is fixed.


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    May I install it on my production, without worries?

    Sure you can. Just do backup your site before doing it for safety.

    Hi I’m having the same issue and would like to fix this ASAP. I have updated to v 2.4.3. When can we expect a fix? Thanks!

    @emilymilling Please try using following theme beta version to fix the issue.

     


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Viewing 13 posts - 1 through 13 (of 13 total)