- This topic has 15 replies, 2 voices, and was last updated 3 years ago by
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Menu button is displaying only on home page – while visiting the site from mobile. Even the header and footer is not showing up in mobile. Please do update me on how to solve this.
Thanks in advance.
Hi there,
Can you please share a link to your website, so we can take a look? Also you should try to disable performance optimization plugins as sometimes they can cause such issues.
Best regards,
Shufflehound team
Site: https://anadata.com/
Can you check which one might me causing the issue from the below list?
The list of Active plugins we have installed:
- Advanced Custom Fields PRO
- AMP
- Contact Form 7
- CookiePro
- GTranslate
- Limit Login Attempts Reloaded
- One Click Demo Import
- Redux
- Slider Revolution
- Tawk.to Live Chat
- WooCommerce
- WP Hardening
- WP Super Cache
- WPBakery Page Builder
- Yoast SEO
We just tested your website and everything seems fine both in desktop and mobile. You can see it in the screenshot below.
Did you managed to fix it or the issue is still there?
The issue is not with the home page. The Home page is fine but other pages are not. attaching a sample screenshot of 1 of our pages.
Can you please give us exact link to test it? We tested more pages and it was working fine
Literally every other pages opening from mobile phone is not displaying header or footer. tried from various phones as well as browsers – the same is happening. May I know from which browser or phone you have tried and got the screenshot you shared?
let me share 2 links: (not just these pages but all are causing this issue)
We may have an idea what could cause it.
Can you please disable AMP plugin and test it again?
Hi Team,
Thanks.
That was helpful.
I have a little more queries.
- “Company” drop-down menu is not dropping the menu but loading a new page and resulting in 404 error – in mobile site (Attaching screenshot)
- Call Out section at the bottom is displaying a little miss-aligned in mobile site (Attaching screenshot)
- the page is loading a bit slowly. Can you also suggest some measures to boost page speed?
Also, please check and update about video slider in home page.
Screenshot attached
We are glad that it worked! 🙂
About your other questions:
- Company dropdown should open when clicking on the dropdown icon. You should fix the company link as we could replicate this issue also on desktop
- There you just need to change mobile padding to smaller for that page builder section
- We would highly recommend to use this plugin to improve site loading speed
Hi Team,
Thanks for your response on time.
We are still facing the some minor issues with mobile site. As per your last suggestion #2, we tried changing the mobile padding. The changes we make in mobile site is reflecting in both mobile and the computer site.
Can you recommend a way through which we can make changes only in the mobile site?
Hi there,
We can hide it in the desktop for you
Best regards,
Shufflehound team
I am attaching the system and mobile site image.
In that, we want the buttons in the mobile site one above the other. but when I am making that change in mobile site, that change is reflecting in system site too. I dont want the buttons in the system site to change.
Let us know how you can help us on this.
Hi Team,
Were you able to check anything on this?
Yes, it seems that we might have a solution for your issue.
Would it be possible to access your website dashboard, so we can try to to fix it?
