WPBakery update link not working (theme v.4.7)

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Home › Forums › Gillion Theme › WPBakery update link not working (theme v.4.7)

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  • savethecat
    Participant

    Hi, am unable to update the WPBakery theme, error says:

    “Downloading update from woocommerce-com-expired-18734001738633…

    Download failed. A valid URL was not provided.”

    Thanks

     

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    Shufflehound
    Moderator

    Hi there,

     

    Which theme version are you currently using? If you are not on the latest version, please update it and try again.

     

    Best regards,

    Shufflehound team

    davey1975
    Participant

    i’ve updated the jevelin theme and WP Bakery still says i cannot update without subscription.

    please help

    Shufflehound
    Moderator

    Do you still receive the same error message after updating?

    In some instances, it’s recommended to disable (or even uninstall) the WPBakery page builder before updating the plugin. Consider disabling it and trying again.

    savethecat
    Participant

    Hi.. as i mentioned in the ticket title, v4.7 🙂

     

    So we deactivated the plugin then tried again and got this:
    “Plugin not activated. A higher version of WPBakery Page Builder is needed for this theme. Please update the plugin.”

     

    We’re not going to bother uninstalling for now but just be aware this has never happened before, updates have always been seamless, so something isn’t right this time. Thanks.

     

     

     

    Shufflehound
    Moderator

    Hi there,

     

    Would it be possible for you to test the latest beta version and see if the issue stills remains? We updated WPBakery page builder to the 7.1 version.


    Please login to access this file

     

    Let us know if that helps! 🙂

     

    Best regards,

    Shufflehound team

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