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  • dereksieb
    Participant

    Hello, I’m still having this same problem trying to update WPBakery. It said successful on the appearance > install plugins page, and it’s removed from that page, but it still says I need to update WPBakery on my Updates page, and shows I still have version 6.13, and it says version 7.1 is available.

    Although, I’m still on Jevelin version 5.7. Is there a newer version available? I don’t like using beta versions still in testing, only stable versions.

    Thank you!

    in reply to: Updating WPBakery

    dereksieb
    Participant

    Hello, I tried doing this again with the new WPBakery Update, and it said successful on the appearance > install plugins page, and it’s removed from that page, but it still says I need to update WPBakery on my Updates page, and shows I still have the old version. What should I do? Thank you.

    in reply to: Updating WPBakery

    dereksieb
    Participant

    Thank you.

    So I’ll do the Redux upgrade on my staging site. Then, migrate the staging site to the root domain? (For context, my staging site is on a subdomain of my root domain.)

    Just want to make sure I fully understand this!

    • This reply was modified 1 year ago by dereksieb.
    in reply to: Redux Upgrade

    dereksieb
    Participant

    It worked. Thank you!

    in reply to: Updating WPBakery

    dereksieb
    Participant

    Thank you for your help.

    Regarding the video background, in the wpbakery row settings, there is an option for “video background”. I have attached a screenshot for you to see.

    Can you look into this again? Otherwise this page builder is useless without one of the most common modern website features, video backgrounds.

    Another question regarding WPBakery.. why do you recommend this page builder over Divi or SeedProd?

    Really wanting to keep Jevelin, but need to figure out a reliable system for building content ONCE, and not have to REBUILD my entire site.

    Thank you.

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    dereksieb
    Participant

    Just following up. Can you please help me with the above issues? Let me know if you have any questions. I included the links in the private field in the original post where you can see all the issues I am explaining.

    dereksieb
    Participant

    Where can I find my purchase code?

    And, how do you recommend I clear the cache?

    Thank you,

    Derek

    dereksieb
    Participant

    3rd update: The fonts only appear correctly when I am logged into my wordpress dashboard. After logging out and checking the website, they are still messed up. Also messed up on mobile.

    dereksieb
    Participant

    Hello,

    Another update.. I was able to upload the new theme version in my FTP. It’s now showing in my Themes page, and my fonts have been fixed.

    But, now it’s saying I need to activate my theme. I have attached screenshots for you to see.

    I bought this theme years ago.

    What should I do about this?

    Thanks,

    Derek

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    dereksieb
    Participant

    Also, I just realized I am using Jevelin version 5.0.5. But it says my theme is up-to-date in my wordpress dashboard? There is no where to “update theme.” I am using a child theme. Maybe this could be the problem. What is the best way to update while using a child theme?

    Thanks,

    Derek
    <h2 class=”theme-name”></h2>

    dereksieb
    Participant

    Hello,

    I’m not sure if anything got updated. I keep everything up-to-date automatically.

    Now, when I refresh the screen, it shows my styling settings. But the font section is still blank. I have attached screenshots for you to see.

    Do you have any idea what could be causing this? How would I allow you to login safely?

    Thanks,

    Derek

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    dereksieb
    Participant

    Thank you. Will all my custom CSS be transferred if I rebuild with Redux? How would I go about that process? I used a lot of custom CSS to build my website.

    Also, in the meantime before I rebuild entire site, can I build new pages on my current website with WP Bakery? While keeping my old Unyson pages live?

    in reply to: Upgrading to Redux

    dereksieb
    Participant

    Thank you. How do I clone my website to a new place and rebuild the website there? (My current site is custom. Not made with a demo.) Then how do I backup and restore it on my current website?

    in reply to: Upgrading to Redux

    dereksieb
    Participant

    Thank you for the information. If there are no issues with my Unyson pages, do you still recommend rebuilding the entire site with WPBakery and switching to Redux framework eventually?

    How would I go about rebuilding a Unyson page with WPBakery, while keeping it on the same url? My site is already live.

    Also I deleted WPBakery a while ago. Will I still be able to reinstall and use it for free?

    in reply to: Upgrading to Redux

    dereksieb
    Participant

    Does WPbakery have a timeline element included with your theme? Would I have to recreate the entire page using WPbakery?

    in reply to: timeline photos

    dereksieb
    Participant

    Hi,

    Thanks for your reply. Yes, I am using the Unyson page builder and the timeline element of it.

    I tried regenerating thumbnails, and it didn’t fix the timeline lightcase. It still opens up small.

    Please check my linked pages, so you will understand what I am talking about.

    The “lightcase” opens up small on the timeline. It opens up full size for the rest of the site.

    Thank you

    in reply to: timeline photos

    dereksieb
    Participant

    Thanks, but that didn’t work either.

     

    Usually, it tells me when a Jevelin update is available in my wordpress dashboard. This time, there was no update available. So, I manually deleted my old theme version and uploaded the new 4.6.0.2 version to my FTP. However, it’s still not showing that it’s the updated version in my wordpress>appearance>themes page.

     

    Anyway, with this new theme version, it didn’t fix or change my topbar issue at all. The PHONE NUMBER is still larger than the other elements in the container, and has been moved down, ONLY when a hyperlink is added to my ADDRESS. If I take away the hyperlink from my ADDRESS, then the PHONE NUMBER goes back to normal.

     

    I also tried activating the Jevelin theme and deactivating the Child Theme as you suggested, and the issue still prevails. So it is not a child theme issue.

     

    I have attached some screenshots to try to help you figure out this issue with your theme. When using inspector, you can see that the div for each element in the top bar is similar, EXCEPT the phone number element. Each element shows the “span” while the phone number does not. Just wanted to point this out in case it helps you figure out the problem.

     

    Again, everything looks great without adding a hyperlink to the ADDRESS. But when I add a hyperlink to the address, it messes up the PHONE NUMBER, which I am not trying to change.

     

    Please advise.

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    in reply to: Top Bar Issues

    dereksieb
    Participant

    Close! But if you look at my site now, the phone number is still slightly below the other elements in the container. And it also messed up the clickable area for the phone number as well as the “Spec Data Sheets” clickable area. Please advise. Thanks!

    in reply to: Top Bar Issues

    dereksieb
    Participant

    Hello, thank you for the attempt! But as you can see, it doesn’t fix my problem. The first picture I attached is the desired look I want. With your supplied code, the padding on top is still messed up, AND the phone number has been pushed down. It is no longer in line with the other elements of the top bar.

    Again, everything looks great without adding a hyperlink to the ADDRESS, as shown in my first attached picture. But when I add a hyperlink to the address, it messes up the PHONE NUMBER, which I am not trying to change. This makes no sense to me, and I cannot figure out why this is happening.

    Please help me fix this problem and I will be forever grateful. Thank you!

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    in reply to: Top Bar Issues

    dereksieb
    Participant

    I haven’t altered any theme files except custom css. Are you telling me to try activating the jevelin theme and deactivate the child theme? Why would using the child theme be an issue?

    And no, I don’t use Yellow Pencil. I use custom css. I have already altered the container and have everything styled the way I want it. But the problem occurs only when I add a hyperlink to the ADDRESS. The problem is that when I add a hyperlink to the ADDRESS, the PHONE NUMBER text gets bigger, which I don’t want the phone number size to change. And it messes up my container padding that I’ve already edited using CSS.

    I’m trying to explain this the best I can. I’ve been looking through the source code for hours and hours and cannot figure out why adding a hyperlink to the ADDRESS would change the PHONE NUMBER size and mess up the container when there are already other hyperlinks in the container that do not mess it up.

    Can you please help me fix this? I don’t use YellowPencil.

    Thanks.

    in reply to: Top Bar Issues
Viewing 20 posts - 21 through 40 (of 69 total)