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Viewing 20 posts - 1 through 20 (of 22 total)
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  • rsidhaarth
    Participant

    Hi Team,

     

    I have to switch to default template because we can’t loose sales. So I am reverting the theme in next few minutes. Please have a look into them. Or please do a localhost install and provide an fix.

    rsidhaarth
    Participant

    I have turned on the theme again. I have to turn off because , people can’t checkout without entering the state.

     

    And also you would be able to test it on your localhost , by installing woocommerce 3.0

     

    Most of your users will get affected , it is good to release update quickly.

    rsidhaarth
    Participant

    Thanks for the very quick reply. Let me explain why I posted multiple topics , I really confused since the topic went public. And hence why I notified the team about the issue by replying to public. And then open a topic to have private support. But lately I noticed that all the topics are public.

     

    So , since you asking me to post here , I am entering the info which I posted in the new topic. I request you to close or delete my new topic.

     

    It seems like all the topics are public now. So its better to stick with one topic. Please close all of my other topic related to the issue.  I would like to have few information private. Shared you the site name as private.

     

    Yes , am using latest version of the theme.

     

    http://prntscr.com/et0jpi

     

    I would like to get the steps to fix the issue on my own. Have shared the site URL in private.

    rsidhaarth
    Participant

    It seems like all the topics are public now. So its better to stick with one topic. Please close all of my other topic related to the issue.  I would like to have few information private. Shared you the site name as private.

     

    Yes , am using latest version of the theme.

     

    http://prntscr.com/et0jpi

     

    I would like to get the steps to fix the issue on my own.

    rsidhaarth
    Participant

    Apologies for the multiple posting , as these topics went public , I made mistake. As per support advise in codecanyon thread , I made a new private topic.

    rsidhaarth
    Participant

    Hi Team,

     

    This issue came again , please let me know the fix since our orders are blocking now due to address issue.

     

    Customer not able to choose the county/state.

    rsidhaarth
    Participant

    Hi Team,

     

    This issue came again , please let me know the fix since our orders are blocking now due to address issue.

     

    Customer not able to choose the county/state.

    rsidhaarth
    Participant

    do you have any more stuff to fix in my website ? if not let me know so that i can remove the account which i have shared 🙂

    rsidhaarth
    Participant

    Ok great you made an fix immediately thanks a lot.

    rsidhaarth
    Participant

    You have updated the theme in our website or i have to manually update now ?

    rsidhaarth
    Participant

    Your support rocks.Please do take care of the other issue i told above.

     

    1. search
    2. out of stock

    rsidhaarth
    Participant

    here are few more issues on your template

     

    1. search not working for woocommerce , it is showing products as blog post
    2. if product is out of stock then the add to cart button is turning to read more button

    I will keep posting the bug once i discovered.

    rsidhaarth
    Participant

    once fixed please make an reply here , i will wait for it 🙂

    rsidhaarth
    Participant

    appreciate the quick turnaround time , and also i can see that whats the next issue is.

     

    After updating the cart , the up and down arrow along with quantity is disappearing.

    rsidhaarth
    Participant

    thanks , do you need FTP details ? or how are you going to fix it ? let me know. and when you will fix this ?

    rsidhaarth
    Participant

    I can give you ftp details for my site , please fix our website. We will loose sales. Or release an update immediately.

    rsidhaarth
    Participant

    For your information, I have changed what you have told , still not working in the way it needs to.

     

    What about the update button in cart page ?

    rsidhaarth
    Participant

    For your information, all other theme work with these specific functionality , do you think this is bug in your template ?

     

    We are selling only in India then how come we can sell to all other countries ? and please try to fix this bug and release an quick update.

     

    I do own multiple woocommerce website with different theme , the same functionality works well.

    rsidhaarth
    Participant

    and also customer are not able to update the cart content in checkout page , since update key is not working.

    rsidhaarth
    Participant

    sent you all information , please fix it. our store cant accept order because of this issue.

Viewing 20 posts - 1 through 20 (of 22 total)