Forum Replies Created
Please download and test our latest beta version bellow.
After updating theme please go to the theme settings or customize (depending on which of them you used last) and press save.
Hi there,
Sorry to hear this.
Our theme has backup option built-in under Tools > Backup, which you can use till this issue is resolved.
We will test your steps to reproduce this issue and update this topic for any news.
Update: This looks like a plugin related issue, we are now working to fix it.
Best regards,
Shufflehound team
Yes, our email is support at shufflehound dot com.
Nice to hear that. 🙂
Can you send us your site login data to our email? Because at the moment we have no idea what could be the issue.
You can use plugin: Easy Theme and Plugin Upgrades to update theme version.
Thank you for these images.
We will continue to for on this issue to solve it completely.
Hi there,
Did you add API key under Google Maps element option? (Theme Settings API option is outdated and will be soon removed)
Best regards,
Shufflehound team
Hi there,
We made some research on this and at the moment we can try to add a new option for mobile column widths (for less than 767px width).
Best regards,
Shufflehound team
Yes, but that is how it works for us in the latest beta version after fixing blank portfolio page issue. Therefore it is not clear what is the issue.
Yes. Usually theme version change won’t make any difference for website information.
Hi there,
Please download and try our latest beta version and let us know if this issue is fixed.
Best regards,
Shufflehound team
Hi there,
Out basic documentation should be included with our theme and let us know if you have any suggestions. 🙂
Please download and test our latest beta version bellow. We added a new option under Theme Settings > General > One Page Navigation.
We are inspecting this issue, but at the moment we can’t replicate this issue and we need more information about this issue. Can you give us your website login data so we can take a look?
Best regards,
Shufflehound team
Hi there,
You can do it by enabling Header Layout 4 under theme settings.
Best regards,
Shufflehound team
Hi there,
Today or tomorrow we will upload a new beta version with this feature included as an option.
Best regards,
Shufflehound team
To make things clear – one-page scroll option is made for scrolling to page sections without reloading a page. Like in this page – https://jevelin.shufflehound.com/landing2/ and by disabling it, this kind of navigation won’t work.
Hi there,
Sorry to hear that.
This happens due to one-page scroll option. If you don’t need it, we can create an option which can disable it and it should fix your issue.
If you need it, we will work further to improve it.
Either way this issue can be fixed.
Best regards,
Shufflehound team
Hi there,
Sorry to hear that.
What exactly reseted to default and does it happened after theme updates?
Best regards,
Shufflehound team
No, file update won’t change your customization.
