Forum Replies Created
Hi there,
Thank you, the login details are working fine. 🙂
We have noticed a few more strange issues, so before continuing, we need to know if the theme files have been modified?
Best regards,
Shufflehound TeamHi there,
As we can’t replicate the issue on our end, would it be possible for us to log in to your website so we can debug this issue further? You can share the login details in the private information field.
Best regards,
Shufflehound Team
Oh, just to make sure, have you cleared all caching plugins (if you are using any) and the browser cache?
In that case, could you please check the PHP error logs and verify if there is nothing related to the Gillion theme (you can simply search for “gillion”).
Also, please paste any JavaScript errors you are receiving for that page.
Hi there,
Thank you for letting us know!
We will close it.
Best regards,
Shufflehound team
Hi there,
We provide updates for WPBakery Page Builder and Slider Revolution along with our theme updates. The latest versions of these plugins are included in our most recent theme beta version, which you can try below:
Let us know if that resolves the issue! 🙂
Best regards,
Shufflehound Team
Hi there,
We are glad that you managed to solve that. 🙂
Regarding the update issues, we will answer your other ticket dedicated to updates.
Best regards,
Shufflehound Team
Is it possible to log in to your website to further debug this issue? If yes, please share the login details in the private information field.
Hi there,
bbPress should be working fine; however, we have not made any custom integrations with our theme, so the design might differ from that of our theme.
One suggestion we have is to install and activate the Yellow Pencil plugin under Appearance > Install Plugins. This could allow you to modify the appearance of bbPress.
Best regards,
Shufflehound Team
Hi there,
We just tried to login to your website and received – “There has been a critical error on this website. Please check your site admin email inbox for instructions.”.
Can you please check that?
Best regards,
Shufflehound team
Hi there,
That is great! Thank you for letting us know 🙂
Best regards,
Shufflehound team
As we know, there is no easy way to preload all above-the-fold data. However, you can achieve something similar by adding a custom image that you want to preload, which will be used in that element. Here is one example of that.
Regarding the menu issue, it seems that the performance optimization plugin might be the cause. Could you please disable it for the moment and test if it works as it should without it? (if you haven’t done that already)
Oh, it seems I misunderstood what you were aiming for.
Yes, in this situation, it’s better to preload the image rather than rely on lazy loading. Lazy loading works best for content that appears lower on the page. We often use performance optimization plugins that offer this feature. Considering all the improvements you’ve already applied, I’m am not sure what more to recommend here.
If we’ve understood the issue correctly, as long as the text is effectively hidden on the live site and there’s only one visible H3 version for both mobile and desktop, it should be fine. The Google bot should apply the CSS and recognize only one H3 tag for both mobile and desktop views.
Hi there,
Oh, in that case we created a custom CSS snippet for it:
body.single .blog-single .post-meta-data .post-meta-one {  display: none; } body.single .blog-single .post-meta-data .post-meta-two {  float: none;  display: table;  margin: 0 auto; }Please test it and let us know if that works! 🙂
Best regards,
Shufflehound team
Hi there,
It seems that the issue might be that the image is added by the background-image CSS property instead of the <img> tag as it requires different methods to make it lazy load.
You can try plugin like this one to add the lazy loading for that block.
Let us know if that helps. 🙂
Best regards,
Shufflehound team
We might have found an issue, and we have created a fix. Please download and test it, and let us know if it works! 🙂
Hi there,
Sorry for our late response.
Can you please share a link where we can see the issue live? It would help a lot in understanding the issue you are facing.
Best regards,
Shufflehound Team
That’s great to hear that at least that one issue is fixed! 🙂
Regarding the screenshot issue, you should try adding a z-index to the entire Elementor section where the navigation is placed. Here’s a tutorial on how to do that. You can try setting it to 100.
