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Viewing 20 posts - 361 through 380 (of 3,669 total)
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  • Shufflehound
    Moderator

    Hi there,

     

    Sorry for our late response.

     

    Some third-party WPBakery plugins might support this, but currently, we are not aware of any that do.

    Most likely would be possible with some custom coding though.

     

    Best regards,

    Shufflehound Team

    in reply to: clickable column

    Shufflehound
    Moderator

    Hi there,

     

    Sure, if you don’t use the Unyson page builder, you can migrate to the Redux framework via Jevelin > Framework Upgrade in the left admin sidebar.

     

    Best regards,

    Shufflehound Team

    Shufflehound
    Moderator

    Hi there,

     

    We will close this issue as a refund has been given.

     

    For other users, the main issue apparent in the screenshot seems to be that the WPBakery Page Builder plugin was not active.

     

    Best regards,

    Shufflehound Team

    Shufflehound
    Moderator

    We are glad that it is resolved! 🙂

    Shufflehound
    Moderator

    We are glad that it is resolved! 🙂

    Shufflehound
    Moderator

    You are welcome! 🙂

    in reply to: We need WPBakery 7.6

    Shufflehound
    Moderator

    Hi there,

     

    We have just added it to the latest Jevelin beta version:


    Please login to access this file

     

    Could you please check if it works?

     

    Best regards,

    Shufflehound Team

    in reply to: We need WPBakery 7.6

    Shufflehound
    Moderator

    Hi there,

     

    We have just added it to the latest Jevelin beta version:


    Please login to access this file

     

    Could you please check if it works?

     

    Best regards,

    Shufflehound Team

    in reply to: Backery plugin update

    Shufflehound
    Moderator

    Thank you for your understanding.

    in reply to: demo content

    Shufflehound
    Moderator

    We understand that.

     

    Unfortunately, it seems that you raised a dispute and the refund request has been locked and transferred to Themeforest support. Therefore, we will need to wait for them to review it. We will let them know to confirm your request if they contact us.

    in reply to: demo content

    Shufflehound
    Moderator

    Hi there,

     

    Apologies for our delayed response.

     

    It appears that the site content has been switched to a different theme. Is that correct?

     

    Best regards,

    Shufflehound Team

    in reply to: demo content

    Shufflehound
    Moderator

    Hello,

     

    Oh, WooCommerce too frequently updates its files, often only changing the version number. We will add this to our to-do list to address the issue.

     

    Regarding the layout, it is controlled by the container class, which uses margin and max-width attributes to adjust page width. If necessary, we can create custom CSS to override these settings. Just let us know for which devices what exact margin changes you want to make.

     

    Best regards,

    Shufflehound Team

    Shufflehound
    Moderator

    Hi there,

     

    Apologies for our delayed response.

     

    Just to confirm, are you currently using the latest version of the theme available?

    Additionally, we recommend trying out Yoast SEO or similar SEO settings for added optimizations and useful features.

     

    Best regards,

    Shufflehound Team

    Shufflehound
    Moderator

    Hello there,

     

    If necessary, you have the option to completely overwrite the page content using the Elementor page builder. That should give you the flexibility to customize the portfolio page with any desired content. Currently, this seems to be the the only method available for achieving this.

     

    Best regards,

    Shufflehound Team

    in reply to: Editing Portfolio

    Shufflehound
    Moderator

    Hello,

     

    We believe we have found a potential solution for your issue. Please try adding the following CSS snippet within the Jevelin Settings:

    html,
    body {
        overflow: unset!important
    }
    

     

    Let us know if this resolves the problem. 🙂

     

    Best regards,
    Shufflehound Team

    in reply to: scrolling issues

    Shufflehound
    Moderator

    Sure, but we’ll need to figure out how to replicate the issue.

    It seems to be working fine on our end at the moment. We’ve attached a screenshot below for your reference:

    Attachments:
    You must be logged in to view attached files.

    Shufflehound
    Moderator

    You are welcome! 🙂

    Shufflehound
    Moderator

    Hello,

     

    Yes, we were able to confirm this issue.

     

    Could you please disable any performance optimization plugins temporarily to see if that resolves the problem? Such plugins can often cause similar issues.

    Additionally, could you confirm if your theme is updated to the latest version?

     

    Best regards,

    Shufflehound Team

    Shufflehound
    Moderator

    Hello,

     

    Could you please try disabling the AMP plugin and let us know if that resolves the issue?

     

    Best regards,

    Shufflehound Team

    Shufflehound
    Moderator

    Hello,

     

    Apologies for the delayed reply.

     

    Could you provide us with more details about what you meant by “hover box carousel”? An example would be really helpful for us to understand it better.

     

    Best regards,

    Shufflehound Team

    in reply to: Hover Box Carousel
Viewing 20 posts - 361 through 380 (of 3,669 total)