Hello,
Could you please share a link to the page where the Portfolio Fancy element is used? This will help us review your setup and understand the behavior more clearly.
Regarding the maximum number of visible categories, we do not recall setting a hard limit of 8 specifically in the theme, so this may be related to default WordPress behavior or the way categories are queried in this element. Once we see the page, we can verify this.
As for the category order on hover, categories are currently output in alphabetical order by default. There is no built in option to change this or prioritize parent categories. It may be possible to adjust the visual order using custom CSS, but this would require creating styling.
Best regards,
Shufflehound team
Hello,
Sure, we can definitely take a closer look at this and estimate the time and cost needed to adjust the search results layout for you.
Please feel free to contact us at [email protected] with a short description of how you would like the search results to look, along with a link to your site. We can then continue the discussion privately and provide you with a an offer.
Best regards,
Shufflehound team
Hello,
Great to hear that the update resolved the image removal and reordering issues 🙂
Regarding the behavior where adding a new image clears the existing selection: we have further improved this in a newer beta version. Please try the latest beta update below and check if the image selection now behaves as expected when adding new images.
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Best regards,
Shufflehound tea
Hello,
You are welcome! 🙂
We added a custom background image for the Strava icon via CSS (in theme settings). This allows us to display the specific Strava logo without needing to rely on a standard Font Awesome icon that isn’t included in the theme by default.
Best regards,
Shufflehound team
Hello,
That does look a bit unusual. Please first make sure the theme is updated to the latest version. If it already is, it’s hard to say what could be causing this, as we haven’t seen this issue reported before.
That said, we can definitely take a closer look. If you’re comfortable doing so, please share temporary login details via the Private Information field and we’ll take a closer look and try to find what might cause this.
Best regards,
Shufflehound team
Hello,
It doesn’t look like we’ve received it yet. Could you please confirm whether it was submitted via the Private Information field in the ticket, or sent another way (for example, by email)? Please try submitting it again using the Private Information field.
Best regards,
Shufflehound team
Hello,
Thank you for updating the permissions. We were able to test the portfolio gallery properly now and found the likely cause of the issue. Please try installing the latest beta update linked below, as it includes a fix for this behavior.
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We also improved the gallery functionality in this beta by adding better image removal handling and basic ordering options, which should make managing portfolio images more convenient overall.
Please let us know if everything works as expected after the update. 🙂
Best regards,
Shufflehound team
Hello,
For translating texts like “Search here…” and the “Next” button, we recommend using a plugin such as Loco Translate. The theme is translation ready, so most of these strings can be translated easily that way.
Regarding the search results layout, adjusting it to show only the teaser image and title is possible, but it would require custom template or CSS changes. That kind of layout modification goes beyond the default theme options and is outside the standard support scope.
Best regards,
Shufflehound team
Hello,
We’ve added the custom icon order (Instagram, Facebook, YouTube, Strava) and also added the Strava icon to the top header social icons. Please check on your side and let us know if everything looks good now.
The custom CSS was added under Theme Settings > Custom CSS, so you can easily keep a copy for future reference or re-apply it if needed after updates. 🙂
Best regards,
Shufflehound team
Hello,
That fix was included in later theme updates, so the progress bar value should be available by default now. If you’re still seeing the issue, it’s likely something specific to your setup.
Could you please share a link to the page where this happens and, if possible, temporary login details via the private information field? That will let us check it directly and see what’s going on.
Best regards,
Shufflehound team
Hello,
No worries! Below you can download our latest Jevelin beta version, which includes the newest WPBakery Page Builder update. Just install it and use the theme’s built in plugin installer to update WPBakery (you may need to temporarily disable the plugin before updating).
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As for WPCode Lite, that one isn’t part of the theme, so you can safely update or manage it separately.
Best regards,
Shufflehound team
Hello,
Thank you for your message.
If you could update the account permissions to allow access to the theme settings, we should be able to add the required custom CSS ourselves after you confirm the desired icon order and where you would like the Strava icon to appear.
Best regards,
Shufflehound team
Hello,
Thank you for the login details.
Best regards,
Shufflehound team
Hello,
Currently, the demo content can only be imported via the built in demo import dashboard. There is no alternative method, such as FTP import, for installing demo content without affecting existing data.
To help us assist you further, could you please share more details about the error you encountered during the import process? If possible, you may also provide temporary login details via the private information field, and we will be happy to investigate the issue directly on your site.
Best regards,
Shufflehound team
Hello, and thank you for your patience! We apologize for the delayed response — our team was away for the holidays. We hope you had a wonderful holiday season as well.
Here’s a quick rundown of our answers for questions:
This might indeed be a bug. To check it properly, we’d need temporary access to your WordPress admin area so we can take a closer look. You can safely share the login details in the private information field.
We checked the portfolio page you shared but didn’t see the images or white space you mentioned – it looks like the page may have changed since your message. Could you please confirm if the issue is still happening or share an updated link or screenshot?
For the best look in the portfolio gallery slider, we recommend using images with the same aspect ratio and resolution. Or you were asking about image format?
At the moment, reordering images within the portfolio gallery isn’t available through the interface. However, you can remove and re-add them in the desired order as a workaround. We’re considering adding a drag-and-drop reorder option in a future update.
Looking forward to your reply so we can help you further!
Best regards,
Shufflehound team
Hello, and thank you for your patience! We apologize for the delayed response – our team was away for the holidays. We hope you had a wonderful holiday season as well.
Featured images may appear differently because WordPress creates several image sizes used in various layouts. Some are cropped to keep a consistent design. Please share links to the pages where you notice the issue so we can check and suggest the best fix.
Best regards,
Shufflehound team
You are welcome! 🙂
Hello,
We understand the frustration, and Unyson becoming unusable was a major issue for us as well. At the time, it was a very promising framework, and its discontinuation was outside of our control.
Rather than abandoning the theme or releasing a new one, we invested significant time and resources to adapt it for the future. This included creating a new theme options panel, adding full WPBakery support, porting most Unyson elements, recreating the demo content using WPBakery and more.
There is no need to worry about updates, as the theme will continue to receive updates even after the support period ends, since updates and support are handled separately.
Unyson is no longer maintained and cannot be made compatible with PHP 8.2 in a stable way. Rebuilding content outside of Unyson is the only reliable path forward. If questions arise during the process, we can assist with guidance.
Best regards,
Shufflehound team
Hello,
Thanks for the questions and details!
Hopefully, this helps. 🙂
Best regards,
Shufflehound team
Hello,
Unfortunately, there’s no stable workaround to keep using Unyson under PHP 8.2. The only reliable approach is to gradually rebuild your pages in WPBakery Page Builder and then fully disable Unyson once all content is moved. The issue comes from Unyson’s outdated codebase, which can’t be patched directly from the theme side.
If your site was originally based on one of our demos, you can reimport it using WPBakery demo content and rebuild the layout section by section. If needed, we can also assist with the rebuild as a paid service.
Best regards,
Shufflehound team