Shufflehound Support profile

Home Forums Shufflehound Support

Forum Replies Created

Viewing 20 posts - 201 through 220 (of 26,111 total)
  • Author
  • Awesome great to see you got that achieved.

     

    Please advise if you have more questions.

     

    Have a fantastic day!

    You are always welcome here 🙂

    Awesome great to see you got that achieved how you want to.

     

    Please advise if you have more questions.

     

    Have a fantastic day!

    I want the attached image portfolio images in two columns can this possible for mobile?

    You can try achieving this using the responsive tool of Yellow Pencil editor as described on the below page.

     

    https://yellowpencil.waspthemes.com/docs/responsive-tool/

    I logged into your website and saw you were using the Footer page template for the home page as shown in the attached screenshot that was causing the issue so I changed it to Default Template.

     

    Also, If you need more content wider and lesser space on the left and right side of the page then please disable the Boxed Layout option in the theme settings as shown in the second attached screenshot.

     

    Attachments:
    You must be logged in to view attached files.

    Hi @its_mohsinali,

     

    I hope you are well today and thank you for your question.

     

    Your shared website displays fine for me on mobile as shown in the attached screenshot.

     

    Could you please share the screenshot of the issue?

     

    Also, your shared website login credentials are not working and I am getting an error that the password is incorrect.

     

    Best regards,
    Shufflehound team

    Attachments:
    You must be logged in to view attached files.

    WordPress admin area

    Solution for this topic

    Hi @marauf,

     

    I hope you are well today and thank you for your question.

     

    I logged into your website and did it as shown in the attached screenshots.

     

    Best regards,
    Shufflehound team

    Attachments:
    You must be logged in to view attached files.

    You can upgrade the framework from the below path.

     

    Admin Area -> Jevelin -> Framework Upgrade

     

    Please make sure to take your website backup before upgrading to the new framework.

    Not sure how the max-width is specified on your website.

     

    You are always welcome here 🙂

    Thank you for sharing the website login credentials but I couldn’t find the login URL of your website as it seems the default WordPress login URL is changed so could you please share it?

    in reply to: View Count not working

    Solution for this topic

    Hi @aegir,

     

    I hope you are well today and thank you for your question.

     

    Those plugins come bundled with the theme that you have to install from the below path before importing the demo content.

     

    Admin Area -> Appearance -> Install Plugins

     

    Best regards,
    Shufflehound team

    Hi @zszymczyk,

     

    I hope you are well today and thank you for your question.

     

    Please make sure that you are using the below latest version of the theme.

     


    Please login to access this file

     

    If you are still facing the issue then could you please share your site URL where it’s happening so that I can troubleshoot it?

     

    Best regards,
    Shufflehound team

    Please enable the view count so that I can troubleshoot it on your website.

     

    Also, would you mind if I log in to your site and do quick troubleshooting? If this is ok then could you please temporarily create an admin user account and share the account login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able to see it)”?

    in reply to: View Count not working

    Hi @14728833,

     

    I hope you are well today and thank you for your questions.

     

    Question 1: Google or Yoast seems to think that my site name is “Love.” I never added a site name or tagline, and I’ve checked in the customizer and other places in the theme to make sure my site name is not somehow set to “Love.” Google and Yoast find the name “Love” as a site name somewhere.

    As you can see from screenshot 1, under Appearance >> Site identity, there’s no site name set. It must be pulling the name “Love” from somewhere in the theme. See screenshot 2 for how my title tags look on Google’s search results page. “- Love” is set at the end of each entry on Google.

    Can you tell me where on the theme can I check for site name? It’s pulling it from the theme settings and not from WordPress’s customizer.

    The theme does not contain and display the ‘Love’ word.

     

    I visited your website and saw there is a Love category on your website as shown in the attached screenshot and the search engine may be taking it from there.

     

    You can ask Yoast SEO support to know why the search engine is doing it.

     

    Question 2: How do I add a caption to a featured image? Captions show on images inside posts, but the main featured image’s caption does not reflect even when it’s added in Media Library. I obviously don’t want the captions for all featured images to reflect on the home page, but when you click on a blog post and it opens, I want the featured image to show the caption. See screenshot 3.

    The theme doesn’t display captions for the featured images.

     

    Question 3: I added some text to the main image at the top of my home page (piggy image) and now my white logo (light) has turned to my black logo (dark) and the image is no longer underneath the logo and menu bar. The image has moved down. Yesterday morning my logo and menu bar was on top of the image. See screenshot 4. I need my white logo back and for the image to move up and for the piggy image to be on top of the logo and menu bar.

    You can achieve this by editing that page and setting its header to light as described in the below topics.

     

    https://support.shufflehound.com/forums/topic/transparent-header/#post-2187

     

    Best regards,
    Shufflehound team

    Attachments:
    You must be logged in to view attached files.
    in reply to: Site name incorrect

    You can update the social icon link in the theme settings as shown in the attached screenshot.

    Attachments:
    You must be logged in to view attached files.

    You are most welcome here 🙂

    You are most welcome here 🙂

    in reply to: Header won’t change

    As requested above then would you mind if I log in to your site and do it for you? If this is ok then could you please temporarily create an admin user account and share the account login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able to see it)”?

    Hi Cath,

     

    I hope you are well today and thank you for your question.

     

    It is a custom page created using the wpbakery page builder and not part of any demo content.

     

    You can refer to the below WPbakery page builder documentation and create it.

     

    https://wpbakery.com/video-tutorials/

     

    Best regards,
    Shufflehound team

    in reply to: Using template
Viewing 20 posts - 201 through 220 (of 26,111 total)